Posted on: 22/07/2025
Key Responsibilities :
- Directory Services Management : Manage and maintain Active Directory (AD), DNS (Domain Name System), and DHCP (Dynamic Host Configuration Protocol) services.
- Virtualization Management : Oversee the management and maintenance of virtualization platforms, primarily VMware and Hyper-V, including virtual machine deployment, resource allocation, and troubleshooting.
- Cloud Services Support : Provide support for cloud services integrations with platforms like AWS and Azure, managing instances and related services as required in a hybrid environment.
- Security & Patching : Implement and enforce server security best practices, perform regular patching and updates, and manage antivirus solutions.
- Backup & Disaster Recovery : Design, implement, and manage robust server backup solutions and contribute to disaster recovery planning and testing to ensure business continuity.
- Automation : Automate routine administrative tasks and system deployments using scripting languages, particularly PowerShell or other relevant scripting tools.
- Monitoring & Alerting : Configure and manage monitoring tools to proactively identify server
health and performance issues, responding to alerts promptly.
- Troubleshooting & Support : Provide expert-level troubleshooting for complex server-related issues, working effectively to minimize downtime in a high-pressure BPO environment.
- Shift Work : Ability to work night shifts as required to support our 24/7 BPO operations.
Requirements :
- 7-8 years of hands-on experience in server administration, particularly in a Windows-centric environment.
- Strong hands-on experience with Windows Server operating systems.
- Proven expertise in administering Active Directory, DNS, and DHCP.
- Mandatory experience with virtualization technologies (VMware and Hyper-V).
- Solid experience with backup solutions (e.g., Veeam, Commvault, Windows Server Backup)
and disaster recovery methodologies.
- Demonstrable understanding and implementation of server security best practices.
- Proficiency in PowerShell scripting for automation.
- Excellent problem-solving and analytical skills, with a methodical approach to troubleshooting.
- Strong communication and interpersonal skills, with the ability to work effectively in a team.
- Willingness and ability to work night shifts are essential for this role
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