Description :

About the Role :

We are looking for a highly skilled and experienced IT Operations Specialist with an exceptional focus on Microsoft Azure to join our dynamic team. The ideal candidate will play a pivotal role in maintaining, optimizing, and securing our cloud-based infrastructure, ensuring its reliability and scalability.

Key Responsibilities :

Azure Infrastructure Management/Mobile Device Management :

- Manage and monitor Microsoft Azure resources, including Microsoft Azure and Microsoft Exchange.

- Implement and optimize Azure infrastructure, ensuring high availability and performance.

- Develop and implement service level agreement (SLA) standards.

- Manage and monitor Microsoft Intune, JAMF Pro and Apple Business Manager

- Implement and optimize Clients in our MDM environment (iPhone, Windows notebooks, and MacBooks)

Security and Compliance:

- Implement security best practices and ensure that resources are compliant with industry standards and regulations.

- Monitor and respond to security incidents and vulnerabilities, implementing necessary patches and updates.

- Proficiency in handling malware, antivirus software, and endpoint security solutions.

Backup and Disaster Recovery :

- Design and maintain backup and disaster recovery solutions using Backup and Site Recovery.

- Conduct regular testing and drills to ensure data integrity and system recoverability.

Performance Optimization :

- Plan and implement secure networks, computer systems, and application architectures.

- Analyze system performance, identify bottlenecks, and implement optimization strategies to enhance Azure resource efficiency.

- Monitor resource usage and cost management, optimizing resource allocation to control expenses.

- Architect IT environments with redundancy, duplication, and security protection against various threats.

- Manage IT infrastructure functions in on-site and off-site data centers and cloud environments.

Automation and Scripting :

- Create and maintain automation scripts and workflows using PowerShell, CLI, or other scripting languages.

- Implement proactive, preventive, and reactive maintenance measures.

Monitoring :

- Set up and manage monitoring tools and Application Insights to proactively identify issues and generate s.

- Respond to s and incidents in a timely and effective manner.

- Use technology systems to detect patterns of anomalous network and security behavior.

- Monitor network infrastructure health and traffic flows, and provision resources for internal and external users.

- Maintain logs for cyberattacks on the organizational network and use threat assessment tools.

Documentation and Training :

- Create and maintain documentation for infrastructure, procedures, and best practices.

- Provide training and knowledge sharing to IT staff and end-users on relevant topics.

Additional Responsibilities :

- License management for Microsoft/Adobe, application support, configurations, installations, and troubleshooting.

- Managing software licensing and upgrades and providing service desk support.

- Collaborate with external partners, auditors, and consultants on risk management and regulatory compliance projects.

- Manage help desk and ticketing systems, set up and authorize resources for new users, and handle identity and access management.

- Manage security applications and assess technical controls.

- Handle system management for multiple platforms and applications.

- Capability in secure cloud computing platforms and expertise with security tools like CrowdStrike and Palo Alto.

- Network management, including on-premises domain, DHCP reservations, DNS, etc.

Qualifications :

- Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).

- Proven experience in IT operations and system administration with a strong emphasis on Microsoft Azure.

- Azure certifications such as Azure Administrator, Azure Developer, or Azure Solutions Architect are a plus.

- Proficiency in scripting and automation using PowerShell, CLI, or similar technologies.

- Strong understanding of cloud security principles and best practices.

- Experience with Azure DevOps and CI/CD pipelines is a plus.

- Excellent problem-solving skills and the ability to work well under pressure.

- Strong communication and teamwork skills.