Senior Storage Engineer - Data Center Operations

Roles and Responsibilities :

- To support Production Storage Environment of an enterprise.

- Handling Data Center Operations with Business & Mission Critical applications.

- Handling escalated incidents.

- Participating and Implementing Changes.

- Reporting Capacity & Performance.

- Prepare and maintain Technical Documentations (SOP, KM, SMTD).

- Upgradation of existing SAN infrastructure.

Requirements :

- Installing/Configuring/Supporting multipath s/w.

- Identify and report capacity and throughput problem.

- Admin knowledge of CIFS, NFS.

- Administering Volumes.

- Experience in NDMP, OSSV.

- Troubleshooting connectivity issues.

- Troubleshooting Hardware diagnostics, break-fix.

- Troubleshooting the problems related to Network storage configuration issues.

- Experience in Storage Virtualization.

- Configuration, monitoring & analyzing event, alert logs and appropriate actions taking-active measures and preventive measures for problems/errors.

- Experience in Backup tools and SAN products.

- Working knowledge in UNIX administration or Windows administration.

- Deployment management.

- Remote system administration.

- Knowledge in automation Scripting/tools.

- Knowledge in SLA, Incident management, Problem management, Change management.

- Capacity reporting.

- Meeting SLA in time to fix the errors and problems.

- Netapp / Third party, Vendor co-ordination.

- Supporting escalated tasks/incidents.

- Fair Written & Verbal Communication Skills.

- Good Team working.

- Experience of handling global customers.