Senior Solution Engineer - Presales

Description :

Mandatory Requirements :

- Minimum 4+ years of experience in pre-sales or solution engineering within a B2B SaaS environment.

- Proven experience conducting technical discovery sessions, client demos, and POCs with enterprise or mid-market clients.

- Hands-on experience in solutioning, configuring, and implementing technical SaaS demos.

- Strong understanding of APIs, SaaS architecture, and integration workflows.

- Must come from a B2B SaaS product background.

Preferred :

- Experience using CRM systems (e.g., Salesforce) to manage client pipelines and deal stages.

- Exposure to FinTech, billing, accounting, or revenue recognition systems understanding concepts such as contracts, invoices, receivables, and pricing models.

- Background in computer science or prior coding experience (advantageous).

Role & Responsibilities :

Solutioning & Implementation :

- Understand client billing models and configure contracts, pricing, and invoicing workflows.

- Lead customer pilots and implementations ensuring complete onboarding within 38 weeks.

- Translate complex customer requirements into structured product configurations and workflows.

Pre-Sales & Technical Discovery :

- Conduct discovery calls to map capabilities with customer needs.

- Create and maintain customized demo environments showcasing real use cases.

Internal Collaboration & Escalation :

- Provide structured feedback and assist with troubleshooting or escalation where required.

- Ensure smooth handoffs between pre-sales, implementation, and customer success teams.

Documentation & Enablement :

- Prepare client-specific onboarding and configuration documentation.

- Contribute to internal knowledge bases, training content, and playbooks.

- Communicate clearly across both business and technical stakeholders.

Ideal Candidate :

- 4 to 6 years of relevant experience in pre-sales or solution engineering (B2B SaaS).

- Comfortable working in US time zone (evening/night IST).

- Strong grasp of SaaS systems, APIs, and product workflows.

- Analytical mindset with structured problem-solving abilities.

- Empathetic communicator with a customer-first mindset.

- Entrepreneurial attitude with willingness to take ownership and wear multiple hats.

- Familiarity with accounting/billing logic and system integration concepts.

- Self-driven, proactive, and outcome-oriented.

Compensation & Benefits :

- Fixed + Variable (Performance-based)

- ESOPs (for full-time roles)

- Remote work opportunity (serving US market)

- Health Insurance

- Generous Vacation Policy

- Learning & Development Budget

- Team Events and Company Offsites

- Maternity & Paternity Benefits

- Company Laptop

- Friday Game Nights