We are seeking a Senior Salesforce OmniStudio QA Engineer with strong experience in Salesforce Health Cloud and OmniStudio, along with solid expertise in Quality Assurance practices. The ideal candidate will have a proven track record in manual testing (automation is a plus), exposure to multiple Salesforce Clouds, integrations, and data management. A background in Provider Network Management projects within the US Healthcare domain will be highly valuable.

Responsibilities :

- Collaborate with client stakeholders to define requirements, deliverables, and manage expectations.

- Perform requirement analysis, test effort estimation, test design, execution, defect management, and reporting.

- Apply a practical approach to complex testing, particularly in regression testing and test automation frameworks.

- Ensure adherence to QA policies, processes, and documentation standards.

- Manage source code, version control, and deployment standards while maintaining test environment integrity.

- Review and help define test cases, ensuring quality and best practices in design.

- Coordinate with Salesforce teams to support implementations and testing phases.

- Participate in defect triage calls (internal and UAT).

- Support UAT testing and customer collaboration during project delivery.

- Adapt to customer processes while maintaining QA best practices and quality standards.

Requirements :

- 6+ years of hands-on Salesforce QA experience.

- Strong expertise in Salesforce Health Cloud and OmniStudio (mandatory).

- Salesforce Admin Certification required.

- Manual testing expertise (automation knowledge is a plus).

- Solid understanding of SQA methodologies, Agile/Scrum practices, and full software lifecycle.

- Excellent defect identification, documentation, and communication skills.

- Experience with test planning, design, and execution from specifications or stakeholder discussions.

- Familiarity with test automation frameworks and best practices (preferred).

Certifications & Skills :

- Salesforce Admin Certification (Required).

- Salesforce Service Cloud Certification (Preferred).

- End-to-end Salesforce implementation experience in US Healthcare (Payer/Provider markets).

- Provider Network Management project experience (big plus).