- Design and develop customized front-end solutions within the Salesforce Experience Cloud platform.

- Develop front-end based solutions meeting industry standards like security, performance & scalability.

- Develop Lightning components, custom pages, and integration solutions

- Utilize design tools like Figma/Invision in building custom design solutions.

- Integrate Salesforce Experience Cloud with other Salesforce clouds and external systems.

- Customize Salesforce objects, fields, record types, page layouts, workflows, and validations.

- Analyze requirements in the form of user stories and collaborate with technology lead/architect to develop corresponding solution design documentation.

- Lead the refinement, development, and configuration of complex data models and in-scope business process automation.

- Collaborate with technical leads to design data migration and integration strategies in line with documented requirements.

- Participate in discovery workshops to document high-level functional and non-functional, as well as reporting/data requirements.

- Collaborate with cross-functional client and engagement teams to execute and deliver high-quality outcomes in line with client objectives.

- Manage CI/CD process end-to-end for enterprise level CRM solutions.

- Reinvest in the practice area by participating in the development of thought leadership and best practices, delivering internal training, and collaborating with sales practitioners in new business pitches and scoping/estimation exercises.

Who you are :

- You are a CRM and digital experience enthusiast who can understand and support a program with complex business, user experience, and technical challenges.

- You are a good listener with the poise to lead conversations that may challenge established perspectives on business process or technology enablement.

- You are passionate about brands and their business ecosystem with the innate ability to solve complex business/technical challenges implementing innovative and transformative solutions.

- You are flexible with the ability to handle multiple demands, shifting priorities and rapid change. Ambiguity is not something that scares you.

- You are recognized as trusted, empathetic, and accountable in relationships with clients, colleagues, and other industry professionals.

- You are optimistic and demonstrate a positive outlook; you persist in reaching goals and operate from a commitment to success rather than the fear of failure.

- You have excellent written and verbal communication skills for coordination across projects and teams

What you bring :

- 7+ years of client-facing consulting/professional services experience.

- 6+ years of experience designing and implementing Salesforce Sales and Service solutions with an emphasis on Experience Cloud, Data Cloud.

- Salesforce certification with in-depth knowledge and experience of Salesforce Sales, Service, and Experience Cloud capabilities and functionality

- Experience in one of the following industries : Health and Life Sciences, Manufacturing, Hospitality & Gaming.

- Strong communication skills and the ability to articulate outcomes.

- Demonstrated success working in a collaborative environment to design a scalable solution to meet client business needs.

- Superior analytical skills and experience with the complete lifecycle of complex software programs, and a strong understanding of Agile delivery methodology.

- Bachelor's degree preferred