Job Details :

Role : Senior Salesforce Developer - FSL

Experience Required : 6-8 years CRM experience in Salesforce platform

Location : Hyderabad/Bangalore

Roles & Responsibilities :

- 3 years experience in Salesforce Field Service

- Proficient in Field Service basic data model, Work Orders objects, Workforce objects, Territory and Scheduling objects, Service Appointment objects

- Understanding of Skills, resources, Service Crews

- Understanding of Work Types, Work Plan Templates, Work Step Templates, Selection Rules

- Proficiency in various aspects of Scheduling Policy and Admin Settings

- Spearhead small and mid-sized projects as a technical lead and Point of Contact for clients

- Assist leads, architects and other stakeholders in understanding the requirements and solutioning

- Develop custom code, including Apex classes, triggers, Lightning web components, and Visualforce pages, to extend Salesforce functionality and meet business requirements.

- Engage closely with subject matter experts (SMEs) and IT personnel to fulfill Salesforce implementation tasks according to requirements.

- Manage smaller Salesforce implementation projects or subsets of larger projects.

- Respond to a variety of broad questions and concerns from customer management regarding project requirements, technical standards, and conditions? communicate the status of requests and determine the feasibility of projects.

- Maintain documentation, including technical specifications, process flows, and system diagrams.

- Deliver results working with delivery partners, customer teams, and AppExchange vendors.

- Work under general direction and independently determine and develop an approach to solutions.

- Guide and supervise juniors in the team

- Troubleshoot roadblocks in implementations

Required Skills :

- Good understanding of different business processes

- Hands-on experience on building Lightning Web Components (LWC), writing Apex code (Triggers, Test class, Asynchronous apex etc.), building integrations with third-party systems using point-to-point connection as well via Middleware

- Object Oriented Programming concepts

- Must have worked on both Salesforce Configuration (Drag-and-drop tools) and Customizations (LWC, Apex etc.)

- Demonstrated ability to independently analyze and design simple and semi-complex solutions within a tight deadline.

- Strong teamwork and collaboration skills, good analytical and problem-solving skills

- Good written and verbal communication skills

- Knowledge of Software Development Life Cycle and agile methodologies

Certifications :

- Salesforce Certified Platform Developer-II (Mandatory if no expertise in niche areas- )

- Salesforce Certified Platform Developer-I (Mandatory if having expertise in one of the niche areas- )

- Salesforce Certified JavaScript Developer-I (Preferable)