Description :

About the Role :

We are looking for an experienced Senior Salesforce Consultant to lead end-to-end Salesforce implementations, solution design, and advisory engagements for our enterprise clients.

The ideal candidate will have deep expertise across Salesforce clouds, strong stakeholder management skills, and the ability to translate business requirements into scalable, high-quality solutions.

Key Responsibilities :

- Lead client workshops to understand business processes, gather requirements, and recommend best-practice Salesforce solutions.

- Act as a trusted advisor to clients, providing insights on Salesforce capabilities, roadmap planning, and platform optimization.

- Translate complex business needs into detailed user stories, process flows, and solution designs.

- Architect and configure Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, or CPQ based on project requirements.

- Design data models, role hierarchies, security models, workflows, validation rules, automations, and integrations.

- Oversee development including Apex, Lightning Web Components, triggers, APIs, and integrations (if technical background preferred).

- Lead end-to-end project lifecycle including discovery, design, build, testing, deployment, and hypercare.

- Manage project timelines, risks, and dependencies while ensuring quality delivery.

- Collaborate with cross-functional teams including developers, architects, QA, and business stakeholders.

- Conduct UAT sessions, end-user training, and create functional documentation.

- Ensure Salesforce best practices, coding standards, and platform governance are followed throughout the engagement.

- Evaluate impact of platform releases and plan for enhancements and upgrades.

- Maintain strong data quality, data governance, and compliance standards.

Required Skills & Qualifications :

- 4 to 6+ years of hands-on experience implementing and consulting on Salesforce solutions.

- Strong expertise in Salesforce configuration and at least one major cloud (Sales Cloud, Service Cloud, or others).

- Understanding of Salesforce architecture, data model, security model, and automation tools (Flow, Process Builder, Workflow).

- Experience leading client workshops, gathering complex requirements, and presenting solution recommendations.

- Strong knowledge of integration patterns, API capabilities, and governance processes.

- Ability to create detailed solution documents, process maps, and functional specs.

- Excellent communication, client-facing, and stakeholder management skills