Senior Release Engineer - DevOps

As a Senior Release Engineer within Arctic Wolf, you will be responsible for managing, overseeing, and executing our Endpoint software release cycles - from planning and coordination to deployment and support - ensuring every deployment is smooth and minimally disruptive. You will collaborate closely with our Engineering, Product, and Customer Success teams to guarantee release readiness and high-quality delivery with a heavy focus on automation and reliability.

Responsibilities :

- Plan, coordinate, and execute software releases across customer environments and geographies.

- Develop and maintain automated release deployment and rollback strategies.

- Collaborate with software developers, QA, customer support, and product teams to ensure release readiness and quality.

- Troubleshoot and resolve deployment issues and assist with root cause analysis.

- Build runbooks and documentation for internal teams and end users.

- Ensure compliance with security and regulatory requirements during deployments.

- Contribute to the continuous improvement of team processes, leveraging automation to ensure efficiency and reliability.

- Evaluate and implement new relevant technologies and tools.

- Mentor junior engineers.

- Assist and contribute to intra/inter-team planning.

Requirements :

- 5 or more years of professional experience as a Software Release/Deployment Engineer, DevOps Engineer, SRE Engineer, or equivalent role.

- Demonstrable working knowledge and experience with Python and/or Go (Coding preferred).

- Experience working with or leading an Agile/Scrum team.

- Experience being directly involved in large-scale or enterprise software releases.

- Expertise in release automation and orchestration frameworks/tools.

- Experience with SQL or other data query/visualization tooling.

- Experience debugging and deciphering network and/or endpoint device logs.

- Experience with CI/CD tooling and best practices (e. g., Jenkins, GitHub).

- Experience working with AWS/vSphere/Azure.

- Experience deploying agent-based software to Windows, macOS, and Linux endpoints.