Senior Project Manager

Senior Project Manager :

Job Role Summary :

- Provides senior, executive level program and project management expertise in order to plan, organize, control and deliver large, complex infrastructure and data center migration level projects.

- Plans and manages multiple company-wide projects including development of project scope, goals, work plans, cost/benefit analysis of proposals, estimation of budgets, timelines, deliverable's, implementation and integration strategies, and resources required for successful and timely completion of such projects.

- Promotes client satisfaction by ensuring project adheres to stakeholder specifications.

- An integral part of this activity is to establish, develop, and manage key relationships with client sponsors and internal leaders.

- Responsible for project completion within determined scope, quality, time and cost constraints.

Duties And Responsibilities :

Collaborates with stakeholders to :

- Ensure business requirements are clearly defined, understood and documented.

- Define the scope, risks, potential issues and resources of the project.

- Ensure benefits can be realized while managing the impact of the organizational change to the business and clients.

- Develops phases of the program and interprets them into a measurable project plan(s).

- Communicates both internally and externally regarding delivery of work products and services, planning efforts, personnel relationships with other organization and resources.

- Manages the program and projects adhering to Ensonos project management methodology.

- Manages program and project scope in terms of mission, objectives, and requirements.

- Manages program and project schedule in terms of dates and milestones.

- Ensures effective team identification of program and project risks, issues, assumptions and dependencies; acts as an escalation point for the team and implements effective mitigation strategies by taking corrective action to achieve resolution project goals.

- Provides leadership and strategic direction to the project team.

- Oversees the various work streams of activities in the project, including timeline, quality of work, risks, issue escalations, and collaboration amongst the various stakeholders.

- Works with all stakeholders to ensure governance is in place and a continuous improvement/ transformation plan is in place.

- Establishes deadlines, assigns tasks and monitors and summarizes progress of projects making up the program.

- Develops business insights based on analysis of results and communicates key findings to various members of management to facilitate data-driven decision-making.

- Works with management to secure appropriate resources and people to complete assigned projects on time and within budget.

- Appropriately escalate barriers, issues and risks to meeting timelines and deliverables.

- Manages the development of polished executive-level presentations; delivers information to internal business associates and external clients in a clear and concise fashion.

- Manages the program and project status reporting according to prescribed timelines for a given project.

- Develops measurement processes/methods for assessing progress towards goals and project outcomes.

- Manage costs and budget.

- Facilitate cross-training to ensure job rotation and minimize assignment coverage gap.

- Provide coaching and performance feedback to all team members.

PRODUCT/ INDUSTRY KNOWLEDGE AND UNDERSTANDING :

- Understands the infrastructure project and project management discipline from both a business and technical perspective.

- Experience working in a Managed Service Provider industry.

CONSULTANT :

- Brings prior experience to organize and define work for complex or ambiguous situations.

- Actively contributes to the Global Project and Implementation (GPI) body of knowledge.

- Interfaces with the clients executive management to understand critical business issues and concerns.

Supervisory Responsibilities :

- This position does not have any direct reports but will mentor less experienced associates in the role.

- This position has a matrixed team (no direct reports).

EDUCATION & CERTIFICATION :

Required :

- Bachelors degree in Computer Science, MIS or equivalent experience.

- Minimum of 8 years of complex IT program and project management experience.

- IT outsourcing knowledge.

- Strong Infrastructure Management experience required.

Knowledge & Experience :

- Proficient in MS Office Projects and MS Project.

- Strong Financial Management Skills.

- Efficient team management skills.

- Strong Leadership skills.

- Ability to travel when required.

- Ability to work in a fast-paced team environment.

Preferred :

- Project Management Institute PMP.

- ITIL knowledge or certification.

- ITSM knowledge or certification.

- Project financial / revenue recognition experience.

Shift Timings : 05:30 PM to 02:30 AM.