Senior Oracle Fusion HCM Consultant

Jigya Software Services (P) Ltd

Multiple Locations

5 - 8 Years

15+ Reviews

Oracle Fusion Oracle HCM Oracle Apps Production Support Oracle Support Oracle HR Oracle Time & Labor

Posted on: 05/10/2025

Job Description

Role Overview :

We are seeking a highly experienced and dedicated Senior Oracle Fusion HCM Consultant with a strong focus on functional and production support. The ideal candidate will be a critical member of our team, responsible for leading the support, maintenance, and optimization of our Oracle Fusion Human Capital Management (HCM) applications. You will ensure system stability, swiftly resolve complex issues, and partner directly with business stakeholders to drive continuous improvement in our HCM processes.

Key Responsibilities :

Production Support & Issue Resolution :

- Lead L2/L3 Production Support for the full suite of Oracle Fusion HCM modules, including Core HR, Absence Management, Payroll, Benefits, Time & Labor (OTL), Talent Management, and Compensation.

- Troubleshoot, analyze, and resolve complex functional issues reported by end-users in a timely manner.

- Manage the process of logging, escalating, and resolving issues by working with Oracle SRs (Service Requests) as necessary.

- Monitor critical daily jobs, integrations, and interfaces to proactively ensure smooth and uninterrupted system operations.

- Take ownership of Root Cause Analysis (RCA) for recurring incidents and implement sustainable, permanent fixes to prevent future occurrences.

Enhancements & Change Requests :

- Collaborate closely with HR and Business teams to gather, document, and analyze requirements for system enhancements, new features, and changes.

- Configure and implement required changes within Oracle Fusion HCM, demonstrating expertise in areas such as :

- Developing and updating fast formulas.

- Managing lookups and value sets.

- Configuring workflows and approvals.

- Updating and maintaining security roles and Area of Responsibilities (AORs).

- Manage the full lifecycle of change requests from initial concept through testing, UAT (User Acceptance Testing), and final production deployment.

Required Qualifications and Skills :

Experience :

- Proven track record as a Senior Consultant supporting Oracle Fusion HCM in a production environment.

Functional Expertise :

- Deep, hands-on functional knowledge across multiple Oracle Fusion HCM modules (Core HR, Absence, Payroll, Benefits, OTL, Talent, Compensation).

Support & Troubleshooting :

- Expert ability to diagnose, analyze, and resolve complex application issues and experience managing high-priority production incidents.

Configuration Skills :

- Strong proficiency in configuring Oracle Fusion HCM, particularly with fast formulas, security, and workflow modifications.

Communication :

- Excellent interpersonal, verbal, and written communication skills with the ability to effectively translate business needs into technical solutions and vice-versa.

Independent Work Ethic :

- Highly self-motivated and capable of working effectively in a remote capacity with minimal supervision.