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Job Description

About company :


Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence : 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).


- Job Title : Oracle SCM Functional Consultant.


- Location : Bangalore.


- Experience : 6+ yrs.


- Job Type : Contract to hire.


- Notice Period :Immediate joiners.


Mandatory Skills :


We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.


Key Responsibilities :


- Provide L1 support for organization and Location Configuration.


- Mange Oracle Receiving and recipient Accounting issues.


- Deliver Month-end/Quarter-End support services.


- Triage and prioritize incoming oracle inventory management tickets.


- Perform initial assessment of reported system issues.


- Route complex problems to appropriate support team and on-calls.


- Troubleshoot and resolve Oracle inventory issues or route to appropriate teams.


- Document solutions and knowledge base articles.


- Monitor tickets queues and ensure SLA compliance.


- Support critical period-end processing activities.


- Ensure inventory visibility and accuracy within Oracle systems.


- Implement best practices for inventory management within Oracle.


Requirements :


- 5+ experience of Oracle inventory management modules.


- Understanding of receiving and recipient accounting processes.


- Experience with organization and location configuration in Oracle.


- Familiarity with month-end and quarter-end procedure.


- Strong problem analysis and prioritization skills.


- Experience with ticketing system and incident management.


- Excellent communication and documentation skills.


- Ability to work effectively under pressure during critical business periods


Qualifications :


- Experience with Oracle ERP systems.


- Background in technical support or service desk environments.


- Understanding of inventory management concepts.


- Customer service orientation.


- Strong analytics and troubleshooting skills.


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