Responsibilities :

- Oversee vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over lifecycles while also guiding others

- Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements

- Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes

- Provide innovative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity

- Create the platform strategy and roadmap in collaboration with Enterprise Architecture

- Identify opportunities proactively to adopt emerging industry trends in collaboration with Enterprise Architecture

- Meet commitments and deliverables as related to leading projects and/or project oversight

- Provide technical development, mentoring, and guide the work of others

- Create and follow Network/Traffic flow Diagrams

- May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities :

- Ability to analyze and resolve problems of high complexity

- Expert knowledge of hardware components, systems, software, and networking technologies

- Ability to mentor/guide others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas

- Skilled in expert partnering, negotiation, and communication in working with Business Customers and Technology support

- Expert knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and or work experience

- Ability to prioritize effectively and take on multiple concurrent assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible self-work and/or the work of others

- Ability to develop, present, and effectively communicate complex ideas and strategies in both technical and user-friendly language to a variety of audiences

- Ability to work effectively in a fast-paced, team-based, customer service-oriented environment with a high regard for hospitality

- Skilled in troubleshooting, analyzing and resolving network traffic and issues

Experience :

Advanced level experience, seasoned and specialized knowledge in :

- Industry-related experience as a Senior Network Engineer

- Designing and deploying in large enterprise networks

- Network hardware/platforms (Cisco IOS, Cisco NXOS)

- Communication protocols (TCP/IP) and routing protocols (e.g., BGP, OSPF)

- WAN connectivity (e.g., MPLS, SDWAN)

- Network diagnostic, monitoring and analysis tools (e.g., Wireshark)