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Job Description

Job Summary :

We are seeking a skilled and proactive Network (LAN/WAN/Security) Administrator to join our international IT team.

The ideal candidate will primarily focus on providing technical support and maintaining network infrastructure, with hands-on experience in Checkpoint, Aruba, ClearPass NAC, and Zscaler technologies. This role requires a high degree of independent work and problem-solving skills as well as collaboration across global teams.

Key Responsibilities :

- Provide technical support for network-related issues, ensuring timely resolution and minimal downtime.

- Administer and maintain Checkpoint firewalls, Aruba network devices, and ClearPass NAC systems.

- Monitor our global LAN and WAN infrastructure

- Work with out external SD WAN provider in the resolution of WAN line outage

- Troubleshoot and resolve zScaler Internet Access issues

- Troubleshoot and resolve connectivity, performance, and configuration issues.

- Collaborate with international teams especially in Singapore and the German HQ

- Maintain documentation of network configurations, procedures, and support resolutions.

- Ensure compliance with security policies and best practices.

Required Qualifications :

- Bachelors degree in Computer Science, Information Technology, or a related field.

- 3+ years of experience in network administration and support.

Hands-on experience with :

- Checkpoint firewall configuration and management

- Aruba switches, wireless infrastructure and clearpass NAC

- Zscaler cloud security platform

- Cisco routers (not mandatory)

- Strong understanding of TCP/IP, DNS, DHCP, VPN, and routing protocols.

- Ability to work independently and manage tasks and support cases with minimal supervision.

- Excellent communication skills in English, both written and verbal.

- Experience working in a multinational team environment.

Preferred Skills :

- Relevant certifications (e.g., Checkpoint CCSA/CCSE, Aruba ACMA/ACMP, Zscaler Certified).

- Experience with ITIL processes and ticketing systems.

- Familiarity with scripting or automation tools (e.g., Python, PowerShell).

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