Senior IT Administrator - Windows/Linux OS

Job Description :

- Install, upgrade, support and troubleshoot Windows OS, Microsoft Office and any other authorised desktop applications.

- Working experience in installing, configuring and troubleshooting UNIX /Linux based environments

- Install, upgrade, support and troubleshoot for printers, computer hardware, and any other authorised peripheral equipments.

- Troubleshooting network connectivity in a LAN/WAN environment

- Requesting and coordinating vendor support

- Customize desktop hardware to meet user specifications and site standards.

- Responsible for the daily/weekly/monthly basis system backup.

- Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer).

- Maintains IT records and tracking for the area of responsibility.

- Specialized technologies, such as applications, tools, systems and databases.

- Data and network security, backup and data recovery.

- Ability to provide step-by-step technical help, both written and verbal.

- Install, configure, test and maintain middleware web services, database services, and application software and management tools.

- Install, upgrade, support and troubleshoot Web Server related problems running on IIS, Apache, etc.

- Experience with FTP, FTPS, SFTP software.

- Great problem-solving skills with the ability to see the challenge through.

- Excellent problem-solving and communication skill hands-on experience/expertise in virtualization.

- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.

- Experience in designing, implementing and updating IT policies.

- Experience in drafting IT documentation.

- Creating presentation and POC for new IT projects.

- Review, analyse to perform downtime maintenance.

- Perform fit-gap analysis in IT.

- Understanding of IT and data security.

Job Requirement :

- Candidate having experience of more than 7 years.

- Good knowledge in networking, L1 troubleshooting, Servers, Firewall, different OS.

- Hands-on experience with Windows/Linux/Mac OS environments.

- Good understanding of computer systems, mobile devices and other tech products.

- Ability to diagnose and troubleshoot basic technical issues.

- Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer).

- Excellent problem-solving and communication skills.

- Ability to provide step-by-step technical help, both written and verbal.

- BE/B.Tech degree in Information Technology, Computer Science or relevant field.

- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.