Senior Engineer - Endpoint Detection & Response

Endpoint Senior Engineer, Cyber Operations is responsible for post-sales product and service implementation.

Sr. Endpoint Engineers are responsible for completing assigned projects in a manner consistent with the teams Operational Standard, which emphasizes the importance of providing exceptional customer service. They are also responsible for meeting consulting billing objectives.

How You'll Make An Impact :

- Good knowledge on Malware / Threats.

- Working knowledge on endpoint security technologies like Antivirus, EDR, XDR (CrowdStrike, MS Defender, Sentinel One, Endgame), DLP, Encryption.

- Performing regular checks on synchronization, monitoring and health checks.

- Provide recommendations to the Customer security team on changes to global policies.

- Analyze application & Configuration settings, Policies & custom rule sets, historical performance data & provide recommendations.

- Working knowledge of triaging malware alerts.

- Working knowledge of security technologies such as SIEM, DLP, UEBA and hybrid/Cloud Security environments.

- Understanding of security by design principles and architecture level security concepts.

- Knowledge of and experience with related Workstation and Server technologies.

- Knowledge on deployment tools and MDM tools.

- Sound security engineering knowledge (technical) so as to work collaboratively with the Tech Leads and software/products architects to ensure secure Products.

- Good Knowledge on ITIL, Incident Management, Change Management and Problem Management including analysis and response.

- Understand and manage the requirements of being part of a 24x7 on-call operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation.

- Good knowledge on reporting, documentation etc.

What We're Looking For :

- Expertise with one or more of our core Technology Areas : Security Event Management, Content Protection (DLP, Encryption, Access Control), Endpoint Security typically obtained in 5- 8 years.

- Thorough understanding of large-scale environments.

- Strong presentation and verbal communication skills.

- Process-oriented individual with strong attention to detail, and strong organizational skills.

- Excellent, detailed writing skills.

- Expert knowledge of using Microsoft Office.

- Ability to build relationships with and influence other functional areas.

- Well-developed negotiation skills.

- Ability to build consensus.

- Strong interpersonal skills.

- Ability to manage multiple tasks in parallel.

- This role demands the availability during US working hours(5PM(IST) to 2AM(IST)).

- This role is Work from Office role.

What You Can Expect From Optiv :

Groups.

- Work/life balance.

- Professional training resources.

- Creative problem-solving and the ability to tackle unique, complex projects.

- Volunteer Opportunities.

- Optiv Chips In encourages employees to volunteer and engage with their teams and communities.

- The ability and technology necessary to productively work remotely/from home (where applicable).