Senior Director - Software Engineering

Talent500 is hiring for one of its clients.

Senior Director Software Engineering.

Bengaluru, India | Hybrid Work Model.

Confidential Global Tech Company :

Are you an experienced engineering leader passionate about building empowered teams, driving large-scale technology transformation, and shaping omnichannel customer experiences? A leading global retail technology organization is looking for a Senior Director of Software Engineering to lead highly skilled teams and build innovative, enterprise-grade solutions.

This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools.

Youll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture.

Key Responsibilities :

- Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes.

- Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams.

- Guide production support for complex and high-priority issues.

- Provide strategic direction aligned with broader business goals.

- Build a high-performing organization by mentoring senior managers and engineering leaders.

- Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation.

- Partner with global executive stakeholders on long-term initiatives and priorities.

- Architect and modernize solutions with a customer-first mindset.

- Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders.

- Champion a test / learn / iterate culture focused on progress and outcomes.

What You Bring :

- 18+ years of experience in technology, including

- 8+ years of experience managing engineering leaders.

- 7+ years of experience with full stack modern web frameworks (React, Node, Java or, Python or Node or GoLang).

- 7+ years building SaaS applications at enterprise scale.

- 7+ years of experience in cloud-native architecture (AWS or GCP preferred).

- 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools).

- Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist).

- Exposure to LLMs, Gen AI technologies, and responsible AI practices.

About the Opportunity :

- Location : Bengaluru, India.

- Work Mode : Hybrid (in-office 3 days / week).

- Compensation & Benefits : Industry leading; based on experience and expertise.

- Confidential Company : A Fortune 500 multinational leader in retail technology and digital transformation.

Why Apply :

- Join a purpose-driven company at the forefront of redefining customer experience through technology.

- Youll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce.

Note : This is a confidential posting.

Details about the company and the team will be shared with shortlisted candidates.