Senior Developer - ServiceNow Platform

iFlow is hiring Senior Developer - ServiceNow

Remote profile :

Key Responsibilities :

- Design, develop, and implement scalable ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITAM, HRSD).

- Lead and contribute to ServiceNow architecture discussions and solution design.

- Develop and maintain complex workflows, scripts, and automation using JavaScript, Flow Designer, and IntegrationHub.

- Create and manage integrations with external systems using REST/SOAP APIs.

- Design user-friendly UI elements using HTML, CSS, and Service Portal.

- Develop ServiceNow Playbooks and implement case management solutions.

- Generate reports and dashboards to support business intelligence needs.

- Ensure alignment with ITIL processes and best practices.

- Mentor junior developers and collaborate with cross-functional Agile teams

Skills and experiences required :

- 12+ years' experience with software development, design, and architecture

- Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).

- 6+ years' experience in solution architecture with emphasis on implementation of SN technical solutions

- 6+ years' experience in Agile practices, building software in an enterprise environment.

- Strong expertise in ServiceNow scripting, workflows, and integrations.

- Strong knowledge of JavaScript, Flow Designer and IntegrationHub.

- Familiarity with UI design, SQL, HTML, CSS and Service Portal

- Understanding of XML and structural programming concepts.

- Knowledge of ITIL processes.

- Experience in developing ServiceNow reports.

- Experience in ServiceNow Playbook development.

- Experience with API development for inbound and outbound data exchange (REST and SOAP).

- Familiarity with ServiceNow case management system and NowAssist.

- Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, ITAM, HRSD.