Job Summary :

We are seeking a highly skilled Senior Conversational AI Developer with 7+ years of experience to design, develop, and optimize AI-powered chatbot solutions using Kore.AI. The ideal candidate should have expertise in JavaScript, API integrations, and a solid understanding of Natural Language Processing (NLP), Machine Learning (ML) techniques, and Large Language Models (LLMs).

Key Responsibilities :

- Design and develop AI-driven chatbot solutions on the Kore.AI platform.

- Implement API integrations to enhance chatbot functionalities.

- Utilize JavaScript for scripting and automation within the Kore.AI platform.

- Work with NLP techniques to improve chatbot understanding and intent recognition.

- Apply Machine Learning (ML) techniques and LLM models for AI-driven enhancements.

- Troubleshoot, debug, and optimize chatbot responses for better user interactions.

- Collaborate with cross-functional teams, including UX designers and business stakeholders.

- Maintain documentation for chatbot workflows, integrations, and configurations.

Required Skills :

- Kore.AI platform expertise

- Strong programming skills in JavaScript (Python is a plus)

- Hands-on experience with API integration (RESTful, JSON, etc.)

- Understanding of Natural Language Processing (NLP) concepts

- Exposure to Machine Learning (ML) techniques and LLMs

- Strong problem-solving and analytical skills

- Ability to work in an Agile development environment.