Designation : Senior Business Analyst

Office Location : Pune (Hybrid)

Job Description :

Strong experience gathering and analyzing business requirements via:

- Stakeholder interviews

- Document review

- Process walkthroughs

Requirements :

- Ability to write clear, INVEST-compliant user stories (Format: "As a [user], I want [feature] so that [benefit]")

- Proficient in defining acceptance criteria using positive/negative flows

- Experience creating BRDs and FRDs using structured templates

- Skilled in documenting as-is / to-be processes (BPMN, flowcharts)

- Hands-on experience with JIRA or similar backlog tools (Managing epics, stories, tasks, and sprint boards)

- Participates confidently in Agile ceremonies (Sprint planning, backlog grooming, daily standups, retrospectives)

- Strong communication skills with both business and tech stakeholders

- Supports UAT preparation, test case mapping, and defect triage

- Experience working with payment gateway features (e.g., subscriptions, transactions)

- Exposure to learning platforms or LMS-based ecosystems is a must

- Understanding of AppCues or other in-app guidance tools

- Familiarity with wireframing tools (e.g., Figma, Balsamiq, Lucidchart)

- Ability to write tracking specs or requirements for Google Analytics / Mixpanel

- Exposure to impact analysis and change management best practices

- Hands-on involvement in UAT coordination with internal or external users

- Capable of creating data mapping sheets between frontend, backend, and third-party systems (CRM, DB, etc.)