Senior Associate Developer - Tenrox/Broadcom/Clarity

Key Responsibilities:

- Design, develop, and maintain custom reports, dashboards, workflows, and integrations within Tenrox and Broadcom Clarity platforms.

- Analyze business requirements and translate them into technical specifications and system solutions.

- Customize and configure Tenrox and Clarity modules to support resource management, time tracking, project planning, financials, and portfolio management.

- Develop and maintain APIs, web services, and data integrations between Tenrox, Clarity, and other enterprise systems (e.g., ERP, HRIS).

- Troubleshoot, debug, and resolve issues related to the applications, ensuring smooth operation and minimal downtime.

- Collaborate with business analysts, project managers, and end-users to gather requirements and provide technical guidance.

- Assist in planning and executing system upgrades, patches, and migrations for Tenrox and Clarity applications.

- Create and maintain technical documentation, including design documents, user guides, and process flows.

- Participate in user acceptance testing (UAT) and provide training/support as needed.

- Ensure compliance with IT policies, security standards, and industry best practices.

- Monitor system performance and recommend improvements.

Required Qualifications:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.

- 3-5 years of experience supporting, developing, or customizing Tenrox and/or Broadcom Clarity (CA Clarity PPM) applications.

- Strong knowledge of Tenrox time tracking, resource management, and workflow customization.

- Proficient in Broadcom Clarity PPM configuration, reporting, and integration.

- Hands-on experience with SQL, PL/SQL, or other database query languages for report and data extraction.

- Experience with web services (REST/SOAP), APIs, and middleware tools for system integration.

- Familiarity with scripting languages (e.g., JavaScript, VBScript) used in Clarity or Tenrox customization.

- Understanding of project and portfolio management concepts, resource allocation, and financial tracking.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.

- Ability to work independently as well as in a collaborative team environment.

- Experience with ITIL processes and Agile/Scrum methodologies is a plus

Preferred Knowledge/Skills :

- In-depth understanding of Tenrox time tracking, resource management, and workflow customization.

- Experience with Tenrox API integration and data extraction.

- Strong knowledge of Broadcom Clarity (formerly CA Clarity PPM) configuration, module customization, and reporting.

- Familiarity with Clarity's workflow engine, data model, and security model.

- Experience with project and portfolio management concepts, including resource allocation, financial management, and forecasting.

- Proficiency in SQL, PL/SQL, or similar query languages for report development and data manipulation.

- Knowledge of relational database management systems such as Oracle, SQL Server, or MySQL.

- Experience working with RESTful and SOAP web services for integration between Tenrox, Clarity, and other enterprise systems.

- Familiarity with middleware or ETL tools for data synchronization across systems.

- Hands-on experience with scripting languages like JavaScript, VBScript, or similar for customizing workflows and user interfaces in Tenrox and Clarity.

- Understanding Agile, Scrum, or waterfall methodologies and their application within PM tools.

- Familiarity with issue tracking, debugging, and root cause analysis in enterprise applications.

- Knowledge of ITIL practices related to incident, problem, and change management.

- Strong analytical and problem-solving skills with an ability to translate complex business requirements into technical solutions.

- Ability to design, build, and maintain custom reports and dashboards using Crystal Reports, SSRS, or BI tools

- Excellent verbal and written communication skills to effectively engage with business users, technical teams, and vendors.

- Ability to produce clear technical documentation and user guides.

- Ability to work collaboratively with cross-functional teams including project managers, business analysts, and IT teams.

- Experience providing training and user support.

- Willingness to stay current with platform updates, industry trends, and new technologies

- Experience with ERP systems and HRIS integrations.

- Knowledge of related PM tools such as Microsoft Project, JIRA, or ServiceNow.

- Prior experience in global or multi-location support environments