Senior Applications Analyst

Description :

- Analyze business requirements and design scalable solutions on the Salesforce platform

- Work with stakeholders to optimize business processes and recommend system improvements

- Create functional and technical design documents

- Ensure alignment with enterprise architecture and best practices

Conga CLM & X-Author Solutions :

- Architect and configure Conga CLM solutions including contract creation, approvals, workflows, renewals, and integrations

- Design and implement Conga X-Author for Excel solutions for data management, reporting, and

document automation (MANDATORY)

- Ensure seamless integration with Salesforce and other enterprise applications

- Optimize contract lifecycle processes and improve efficiency

Salesforce Development & Configuration :

- Develop and maintain Salesforce customizations including flows, workflows, reports, dashboards, and automation

- Manage security model including profiles, permission sets, and access controls

- Perform application enhancements, defect fixes, and continuous improvements

- Ensure system performance, scalability, and reliability

Integration & Deployment :

- Support integrations between Salesforce and other enterprise applications

- Participate in testing, release management, and deployment activities

- Ensure production readiness and smooth go-live processes

- Troubleshoot and resolve post-deployment issues

Governance & Collaboration :

- Ensure adherence to best practices, governance, and security standards

- Collaborate with business, IT, and vendor teams in an Agile delivery model

- Participate in sprint planning, stand-ups, and retrospectives

- Drive continuous improvement initiatives

Mandatory Skills :

- 6+ years of experience in Salesforce design, development, and application maintenance

- Strong hands-on experience in Salesforce Administration / Configuration

- Experience in Conga CLM and Conga X-Author for Excel (MANDATORY)

- Knowledge of Salesforce architecture, objects, flows, reports, dashboards, profiles, and permission sets

- Understanding of contract lifecycle management (CLM) processes

- Strong analytical, problem-solving, and communication skills

Preferred Skills :

- Salesforce Admin / Platform certifications

- Experience with Apex, Lightning Components, APIs, and integrations

- Exposure to Agile / Scrum methodology

- Experience working in enterprise-scale environments

Benefits & Work Environment :

- Competitive compensation aligned with experience

- Health and wellness benefits

- Paid time off and holidays

- Learning and development opportunities

- Inclusive and collaborative work environment