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Job Description

Description :


Application Senior Consultant II typically provides expertise across several areas of the business and delivers product features utilizing vended software, particularly ERP applications, by applying knowledge of the application & rsquo;s functionality and client business processes.


The role creates technical designs for their area and configures vendor software for new or existing enterprise-wide and business-unit applications moderately complex and above projects and maintenance efforts.

We are seeking an experienced Apigee Engineer with strong expertise in observability (Datadog), troubleshooting, and automation.


The role is critical for ensuring the stability, performance, and security of our API Management platform. The ideal candidate excels in production support, drives automation to reduce manual effort, and collaborates across teams to deliver reliable, self-healing services.


Key Responsibilities :


- Manage and support Apigee API Gateway (on-prem or hybrid) including proxy deployments, policy management, routing, authentication, and certificate renewals.

- Design and implement Datadog dashboards, monitors, and alerting strategies for proactive API performance monitoring.

- Troubleshoot production issues, perform root cause analysis (RCA), and ensure timely resolution to maintain high availability.

- Develop and maintain automation scripts and playbooks (Python, Ansible, or Shell) to streamline deployments, monitoring, and incident recovery.

- Collaborate with cross-functional teams (SRE, DevOps, Security, and Network) to improve reliability, observability, and incident response readiness.

- Participate in disaster recovery testing and ensure documented operational runbooks and self-service tooling are up to date.

- Mentor junior engineers, drive best practices, and contribute to continuous improvement initiatives.


Required Skills & Experience :


- 2- 6 years of experience managing Apigee Edge or Hybrid platforms.

- Strong understanding of API Gateway architecture, traffic management, and policy development.

- Hands-on experience with Datadog (dashboards, alerts, log pipelines).

- Proven automation experience with Ansible, Python, or Shell scripting.

- Solid knowledge of Linux, SSL/certificates, networking, and security concepts.

- Experience with incident/change management processes (ITIL) and 24x7 production support environments.


Soft Skills :


- Excellent analytical, troubleshooting, and communication skills.

- Strong leadership and mentoring capabilities.

- Proactive approach to automation, self-healing, and continuous reliability improvements.

- Comfortable working in on-call rotations and dynamic production environments.


Primary Skills :


- Apigee API, Apigee Architecture, Apigee Integration, API Management, Defect Resolution, ERP Applications, Functional Designs, Integration Testing, Issue Management


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