- An ideal candidate should have proficient knowledge of handling office tools like Lucid Charts, Confluence, JIRA, MS Office suite to build an organized, professional-level documentation.

- Ability to understand responsibilities and priorities, sense possible pitfalls, and discuss them with the team.

- Owning escalations, priority incidents, collaborating to meet resolutions, establishing effective synergy amongst the stakeholders, and gathering their reviews.

- Developing systems and procedures to ensure the quality of delivery.

- Understanding the scope of deliveries and creating collaborative delivery plans.

- Being accountable for service delivery performance, meeting customer expectations, and aiding in driving future demand.

- Assisting in people management, including staff recruitment, performance assessment, training, and mentoring.

Requirements :

- Full-time master's degree in either of the following specializations : Management/Engineering/Communication.

- Overall 5- 7 years of experience in ML project management or a similar leadership role.

- Understanding and knowledge of Agile and Scrum processes, terminologies, and artifacts.

- Prior experience and background in service delivery, data management, team management, client communication, vendor management, and documentation.

- Working knowledge of ML lifecycle and workflows, from initial client consultation to final deployment.

- Good written and verbal communication skills

- Ability to create training documentation, review project documents for peers, and create custom documentation when required for a client.

- Organizational and Interpersonal skills to keep project goals clear, have timely catch-up with internal team/clients, and ensure deliveries are checked and tested before.