SAP IS-U FICA Specialist - Implementation & Support

Position Title : SAP IS-U FICA Specialist

Key Responsibilities :

SAP IS-U FICA Implementation & Support :

- Lead or contribute to the implementation of SAP IS-U FICA (Financial Contract Accounting) modules for utilities industry projects, ensuring alignment with business processes.

- Provide support for FICA processes including invoicing, receivables, payment processing, and dunning.

Integration with Other SAP Modules :

- Ensure smooth integration of IS-U FICA with other SAP modules such as FI-CA (Contract Accounts Receivable and Payable), FI-GL (General Ledger), CRM, Billing, and DM (Device Management).

- Collaborate with cross-functional teams to address data flow and business process requirements.

Customer Financial Management :

- Manage and configure customer payment processing, installment plans, security deposits, and interest calculation functionalities.

- Handle credit checks, dunning, and collections processes, ensuring effective customer account management.

Clearing and Reconciliation :

- Design and configure automatic clearing rules for incoming payments and open items.

- Reconcile customer accounts and investigate discrepancies between customer receivables and payments.

Business Process Design :

- Work with business users to gather requirements, perform gap analysis, and design business processes in IS-U FICA to meet organizational needs.

- Ensure business processes for financial transactions are accurately mapped and configured in the system.

Configuration of FICA Functions :

- Configure payment processing, dunning, interest calculation, security deposits, and refund processes within SAP IS-U FICA.

- Customize incoming/outgoing payments, integration with banking interfaces, and automatic payment programs.

Reporting and Analysis :

- Develop and configure FICA-related reports to track customer accounts, billing history, payment status, and dunning history.

- Ensure transparency and accuracy in reporting financial transactions related to customer accounts.

Issue Resolution & Troubleshooting :

- Identify and resolve issues in SAP IS-U FICA through debugging and providing solutions for system errors, discrepancies, and user challenges.

- Handle end-user tickets related to financial contract accounting processes.

Testing and Validation :

- Participate in or lead functional testing (unit, integration, and user acceptance testing) for SAP IS-U FICA configurations and customizations.

- Validate that FICA processes meet the business requirements and perform according to system specifications.

End-User Training & Documentation :

- Develop training materials and provide end-user training on SAP IS-U FICA functionalities.

- Maintain system and process documentation for configurations, business process flows, and system enhancements.

Technical Knowledge and Skills Required :

- In-depth knowledge of SAP IS-U FICA (Financial Contract Accounting), specifically within the utilities sector.

- Strong experience in configuring payment processing, dunning, security deposits, interest calculation, and installment plans.

- Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing.

- Proficiency in handling reconciliation, open items, automatic clearing, and integration with banking interfaces.

- Strong understanding of business process mapping and gap analysis for utilities-specific financial requirements.

- Knowledge of dunning procedures, customer credit management, and collections processes.

- Ability to create and run reports for financial transactions and customer account management in SAP IS-U.

- ABAP debugging knowledge to troubleshoot issues in FICA modules.

Soft Skills Required :

- Strong problem-solving and analytical abilities to address financial discrepancies and system configuration issues.

- Excellent communication skills for collaboration with cross-functional teams and business stakeholders.

- Ability to work independently and handle multiple projects in a dynamic environment.

- Strong documentation and training skills to ensure effective knowledge transfer to users.