Posted on: 09/12/2025
Description :
- Should have worked extensively on SAP GR Application Support.
- Very good academic background.
- Very good communication skills who can interact with client and other partners to effectively understand the problem and provide solutions.
- Should possess cross functional skills to determine the root of the issue.
- SAP MM Skills.
- Strong knowledge of SAP S/4HANA Finance, Group Reporting, and Consolidation processes.
- Hands-on configuration experience in SAP Group Reporting.
- Understanding of IFRS/GAAP accounting standards and consolidation logic.
- Experience with Financial Statement Version (FSV).
- Integration of SAP GR with analytical tools.
Key Responsibilities :
- Expected to investigate incidents and Problem tickets which is assigned to him/her.
- Provide resolution to the incidents / problem tickets as per the Service Levels defined and restore business continuity as quick as possible.
- Provide inputs and work closely with technical consultants for investigating issues and to prepare technical specifications.
- Provide status update on all the tickets to service delivery manager.
- Responsible for keeping SLAs intact.
- Periodically update the issue log with the right information in the ticketing tool for the incidents / problem management tickets.
- Timely escalation on the ticket to third party and vendor, take end to end ownership until the issue is completely resolved.
- Periodically monitor background job and take corrective action in case of failure.
- Recommend industry best practices, implement service improvement plans and ultimately bring application stability.
- Prepare and maintain all documentation required for the engagement.
- Cooperate with audit team, implement recommendations received from Audit team.
- Connect with Business Users team periodically to update the status of the incidents, problem tickets and system changes.
- Identify and apply continuous improvement processes for operational efficiencies, drive process integration, and standardization.
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Posted in
Platform Engineering / SAP/Oracle
Functional Area
Functional / Technical Consulting
Job Code
1587270
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