SAP EWM Consultant/Specialist

Key Responsibilities :

SAP EWM System Support :

- Provide Level 2/3 technical support for SAP EWM users, ensuring fast issue resolution and minimal operational downtime.

- Troubleshoot incidents related to inbound/outbound processes, inventory discrepancies, and system performance.

- Monitor system performance, identify risks, and implement preventive solutions to maintain stability.

- Design, configure, and deploy SAP EWM solutions to optimize warehouse operations in line with industry best practices.

- Configure processes including inbound/outbound logistics, storage handling, inventory control, and task

management.

- Develop warehouse management strategies tailored to pharmaceutical distribution, ensuring compliance with regulatory standards.

System Enhancements & Continuous Improvement :

- Analyze business needs and implement system changes to enhance warehouse management efficiency.

- Plan, design, configure, and roll out SAP EWM enhancements in collaboration with stakeholders.

- Ensure seamless integration of ATTP with EWM and other SAP modules for accurate serialized product tracking.

- Incorporate serialization requirements for pharmaceutical supply chains, aligning with compliance standards (e.g., SFDA).

- Lead change management for system upgrades and enhancements, ensuring timely and efficient delivery.

Compliance & Regulatory Alignment :

- Ensure EWM processes comply with pharmaceutical industry traceability and regulatory standards (e.g., SFDA, serialization).

- Collaborate with compliance teams to update systems based on evolving traceability and regulatory requirements.

Testing & Validation :

- Plan and execute unit, regression, and user acceptance testing (UAT) for new features and system changes.

- Partner with users during UAT to ensure solutions meet business requirements and function as expected.

Stakeholder Communication & Collaboration :

- Act as a liaison between IT, operations, and supply chain teams to gather requirements, prioritize changes, and align project goals.

- Work with external vendors and consultants when needed to resolve issues or deliver enhancements.

Documentation & Knowledge Transfer :

- Maintain up-to-date technical documentation for configurations, changes, and issue resolutions.

- Ensure documentation supports audits, compliance, and effective knowledge transfer.

Change Management :

- Implement formal change management processes to ensure smooth EWM updates with minimal disruption.

- Plan and coordinate patches, upgrades, and enhancements within governance guidelines.

Required Skills & Experience :

Technical Skills :

- Hands-on expertise in SAP EWM configuration, support, and end-to-end supply chain processes.

- Proficiency in SAP S/4HANA warehouse management operations.

- Knowledge of integration tools (SAP CPI, IDOCs, APIs) for supply chain data exchange.

- Experience in system monitoring, debugging, and performance optimization.

Industry Knowledge :

- Strong understanding of pharmaceutical supply chains, serialization workflows, and compliance standards.

- Familiarity with SFDA and other pharma traceability regulations.

Functional Skills :

- Proven experience in planning and executing unit, regression, and UAT testing.

- Skilled in incident management, problem resolution, and root cause analysis.

Soft Skills :

- Excellent communication and collaboration skills for working with IT, operations, and cross-functional teams.

- Strong analytical, problem-solving, and organizational skills.

- Ability to manage priorities and deliver under pressure.

Preferred Experience :

- Supporting pharmaceutical supply chain systems with integrated traceability solutions.

- Experience integrating SAP EWM with third-party systems such as ATTP, MES, or Matflo.