SAP CX Technical Consultant - Sales & Service Cloud

SAP CX Technical Consultant

Job Description :

We are seeking an experienced SAP Sales & Service Cloud V2.0 Developer to join our SAP CX team. The ideal candidate will have strong expertise in SAP Sales Cloud & Service Cloud (Version 2.0), with hands-on experience in development, extensions, integrations, and customizations. This role requires close collaboration with business stakeholders, functional consultants, and architects to design and deliver scalable customer experience solutions.

Responsibilities :

- Develop, configure, and enhance applications within SAP Sales & Service Cloud V2.

- Implement custom extensions using SAP BTP, CAP (Cloud Application Programming Model), Node.js/Java, and SAP UI5/Fiori.

- Build and maintain integration scenarios with SAP S/4HANA, SAP ERP, SAP CPI (Cloud Platform Integration), and third-party applications.

- Develop custom UIs, workflows, and business rules to support sales and service processes.

- Support data migration activities and create custom APIs/ODATA services where required.

- Collaborate with functional consultants to translate business requirements into technical solutions.

- Perform unit testing, debugging, and performance tuning of applications.

- Ensure adherence to SAP best practices, coding standards, and security guidelines.

- Provide technical documentation and knowledge transfer to support teams.

Requirements :

- Bachelors degree in Computer Science, Information Systems, or related field.

- 3 - 6 years of experience in SAP Sales & Service Cloud (at least 12 years on V2.0).

- Strong programming skills in SAP BTP, CAP, Node.js, Java, SAP UI5, Fiori Elements, and CDS Views.

- Experience with SAP CPI (iFlows, API Management, Webservices, REST, OData).

- Knowledge of Sales & Service processes: lead-to-cash, case/ticket management, field service.

- Hands-on experience with Business Rules, Workflow Management, and Extensibility options in V2.

- Familiarity with S/4HANA integration scenarios and event-based communication.

- Strong problem-solving, analytical, and debugging skills.

- Excellent communication and teamwork skills.

- SAP Certified in Sales & Service Cloud V2.0 or SAP BTP Development.

- Experience with CI/CD pipelines (GitHub, Jenkins, SAP Continuous Integration).

- Knowledge of event-driven architectures and microservices on BTP.

- Exposure to Agile/Scrum delivery methodologies.