Job Description :

Role : SAP CRM 7.0 Techno-Functional Consultant.

Experience : 8 - 13 Years.

Technical/Functional Split : 70% Technical / 30% Functional.

Location : Pune - Hybrid.

Employment Type : Full-Time.

Immediate/Early Joiners Preferred.

Role Overview :

Looking for an experienced SAP CRM 7.0 Techno-Functional Consultant to support an existing customized SAP CRM landscape, handling ABAP development, Web UI enhancements, production support, and integrations with SAP S/4HANA and external applications.

Mandatory Technical Skills :

- Strong hands-on experience in SAP CRM 7.0 Web UI/WebClient UI configuration, development, and troubleshooting.

- Excellent ABAP debugging and development skills, including Z-programs, Reports, Function Modules, BADI, User Exits, and Enhancements.

- Strong knowledge of SAP CRM architecture : BOL/GenIL, Component Framework, Controllers, Context Nodes, and Views.

- Experience analysing custom developments, business logic, dependencies, and production issues.

- Knowledge of SAP CRM Middleware, APIs, Web Services, and CRM - ERP/S/4HANA integration.

- Experience in root-cause analysis, interface troubleshooting, application logs, and performance issues.

Mandatory Functional Skills :

- Good understanding of SAP CRM Service processes and business transactions.

- Knowledge of transaction types, status management, partner determination, and organizational data.

- Understanding of Business Partner Management, Dealer/ASC processes, and employee responsibility.

- Knowledge of product master data, serial number validation, and service transaction dependencies.

- Understanding of SAP CRM pricing and condition techniques.

- Ability to analyse business requirements and identify configuration, development, or integration-related issues.

Preferred Skills :

- SAP CRM 7.0 EHP4 and NetWeaver 7.5.

- CRM Middleware replication, queues, and CRM - ERP integration.

- REST/SOAP APIs, Web Services, and SAP Gateway/OData.

- SAP S/4HANA integration and production deployment experience.

Key Responsibilities :

- Debug and resolve SAP CRM 7.0 technical and production issues.

- Develop and enhance Web UI components, ABAP programs, custom reports, and interfaces.

- Troubleshoot CRM - S/4HANA and mobile application integrations.

- Analyse existing customizations and deliver technical enhancements or configuration fixes.

- Perform impact analysis, testing, deployment, and post-production validation.

- Coordinate with business, functional, Basis, and integration teams.

- Prepare technical documentation and effort estimates.