SAP C4C Functional Consultant

Job Description

Skill Name : SAP C4C Functional Consultant

Exp Range : 5 yrs to 8 yrs

Location : Mumbai, Coimbatore, Kolkata, Pune, Chennai, Bangalore, Mysore, Hyderabad.

JD :

The Technology Consultant facilitates the implementation and support of the SAP Cloud solution to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction.

- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.

- Facilitate workshops to collect business requirements.

- Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients' needs.

- Design, customize, configure and test C4C.

- Identify gaps, issues, and work around solutions.

- Act as liaison with client for troubleshooting : investigate, analyse, and solve software problems.

- Handle changes or emergency transport as needed for high priority issues.

- Document functional designs, test cases and results.

- Proactively identify and propose business processes and/or system enhancements.

- Provide consulting services on both new implementations and existing support projects

- Act as a liaison between the business functions and the technical team.

- Provide ad-hoc training and user support as required.

- Work self-directed and independently; may act as subject matter mentor to more junior members