SAP Basis Consultant

Key Responsibilities :

Support engagements :

- Ensure high availability, reliability, and security of the network as per agreed service terms and conditions.

Team Management :

- Overall responsible for managing the SAP Basis function/health checks/Batch jobs/Incidents/Service requests/Patching and upgrades/Roles creations etc for the multiple account.

- Incidents analysis, problem management and resolution within SLA

- Propose and participate in initiatives for overall performance estate based on vendor and industry best practices management of the

- Work closely with technology vendors and service partners responsible for service desk, desktop support.

- Should have experience in application support environment (Delivering Incidents/Service Request/Change

Request/Impact Assessment)

- Should have good analytical and problem-solving skills in both Support and Projects.

- Liaise with business users (field users / back office) to understand the requirements and deliver to the

requirement by self-developing, coordinating with the other technical team.

- Delivering Impact assessment/solutions for change requests raised by business users.

- Manage, coordinate and report application major incidents (P1 & P2)

- Build end to end documentation and catalogue for supported applications and known errors.

- Hand out and give Knowledge Transfer sessions to the team.

- Business Engagement Engaging with business proactive to build trust and relationship for better stakeholder management.

- Demonstrate Proactive Approach rather than fix on fail

- Support with Business Development activities like Impact Assessment, PoC, Effort Estimation, Project Planning and Approach Definition.

Project engagements :

- Over-all experience with 8 - 10 years in SAP BASIS\Security.

- Well versed with SAP tools like maintenance planner, dependency analyser, SOLMAN, ATC checks etc.

- Experience in both ECC & S/4 HANA.

- SAP experience includes SAP Installations & Maintenance

- Experience with SAP Database like Oracle, Microsoft etc.

- Expertise in UNIX, Windows based OS and Oracle database

- Should be able to manage the team of 5 10

- Well versed with Project Management

- Should have good communication skills

- Proactive in identifying issues and coming out with solution

- Experience in running the upgrade projects in SAP ECC, CRM etc.

Skill Sets Required :

- Should have the real life project experience with the system upgrade i.e. SAP ECC and SAP CRM Ehp upgrades

- Should have the basis experience in managing the SAP BTP platform

- Experience in running the SAP CVI conversion projects to move to S4 Hana will be an added advantage

- Should have good analytical and problem-solving skills in both Support and Projects.

- Effective/clear verbal and oral communication skills in English.

- Analytical/Problem solving skills.