- Experience of 3-5 years in IT applications.

- Should have hands on experience in managing QM module independently in any industry and work with customer business teams and project teams effectively.

- Possessing domain knowledge on the QM processes will be an added advantage.

- Should be familiar with IDOC processing

- Should be familiar with Webservices and Interfaces

- Should be a good team player, flexible and deadline oriented

- Experience in working in Support team with complaint process

- Technical IT-background; experience in JavaScript will be an advantage

- Know-how on ITIL service management processes will be an advantage

- Should be comfortable with Training/WBT content creation

Mandatory skills :

SAP ABAP developer QM module : 3/5years

Expected Scope of work / Responsibilities :

- Request handing on all the support queries from the customers and escalation handling on need basis on SAP-QM topics

- Consult users on Authorization related topics

- Support technical team in development process

- Ensure the KPI's, quality and deliverables are met

- Should be able to handle iDOCs and interfaces

- Should be able to handle Soap webservices