SAM Pro Developer - IT Automation

For HAM PRO Developer:

Experience Level : 5+ years.

Location : Remote.

Employment Type : Full-time.

Work timings : 3 pm to 11 pm.

Key points are below :

HAM PRO :

- Configure and Operate and administer ServiceNow Hardware Asset Management (HAM Pro) and HAM Workspace ( in short worked as HAM PRO developer).

- Implement and manage Hardware Model Normalization and HAM Content Service integrations.

- Manage asset creation, Service catalog setup, and maintenance for seamless hardware request and implementation of fulfillment workflows.

- Configure CI-to-Asset reconciliation rules and maintain alignment between CMDB and HAM Pro records.

- Develop and maintain custom scripts, business rules, UI policies, and scheduled jobs for HAM processes.

- Design and maintain stockroom and procurement workflows using Flow Designer and Catalog Items.

- Create and maintain dashboards and reports.

- Hands-on expertise in Flow Designer, Catalog Builder, Business Rules, Script Includes, and UI Policies.

For SAM Pro Developer details are below :

Key Points are below :

SAM PRO :

- Person must have experience in SAM PRO configuration / Modifications or who worked as SAM PRO developer.

- Person who has experience in Implement and maintains software entitlement, normalization processes using Software content service.

- Configure Publisher Packs (Microsoft, Adobe, Oracle, IBM, etc.) for license metric tracking and reconciliation.

- Build custom dashboards and compliance reports for software usage, entitlement, and optimization.

- Develop and automate software reclamation workflows.

- Configure Reconciliation Rules, License Metrics, and Entitlement Normalization logic.

- Load entitlements into SAM Pro using bulk upload templates.

- Implementation of License Compliance & Reconciliation within SAM PRO module.

- Experience in loading/configuring publisher packs (Microsoft, Adobe, Oracle, IBM) within SAM PRO module.

- Hands-on expertise in Flow Designer, Catalog Builder, Business Rules, Script Includes, and UI Policies.