We are looking for a Salesforce Technical Lead with 8-10 years of experience to lead the architecture, design, and implementation of Salesforce solutions, with a strong focus on Experience Cloud customer portals for external users. The ideal candidate should have strong hands-on technical expertise across Salesforce Sales Cloud, Service Cloud, and Experience Cloud, along with experience leading complex enterprise implementations.

Key Responsibilities:

- Lead architecture and solution design for Salesforce Sales Cloud, Service Cloud, and Experience Cloud.

- Design and implement scalable Experience Cloud portals for external customers, partners, and other users.

- Define Salesforce technical architecture covering data model, security, integrations, customization, and scalability.

- Translate business requirements into robust technical solutions and architectural designs.

- Design Salesforce data models, sharing architecture, roles, profiles, permission sets, and access controls.

- Develop and review Apex, Lightning Web Components (LWC), triggers, batch processes, and other Salesforce customizations.

- Design and implement integrations between Salesforce and external applications using REST/SOAP APIs, middleware, and integration platforms.

- Ensure Experience Cloud solutions provide secure authentication, authorization, and appropriate access to external users.

- Lead technical design reviews, code reviews, performance optimization, and deployment activities.

- Establish development standards, design patterns, and best practices across Salesforce implementations.

- Collaborate with business stakeholders, product teams, architects, developers, and QA teams to deliver high-quality solutions.

- Identify technical risks, define mitigation strategies, and ensure solutions meet security, performance, and scalability requirements.

- Mentor Salesforce developers and provide technical guidance across project teams.

Required Skills & Experience:

- 8-10 years of hands-on experience in Salesforce development and technical architecture.

- Strong expertise in Sales Cloud, Service Cloud, and Experience Cloud.

- Proven experience designing and implementing Experience Cloud customer/partner portals for external users.

- Strong knowledge of Salesforce architecture, data modelling, security model, sharing rules, and access controls.

- Strong hands-on experience with Apex, Lightning Web Components (LWC), SOQL, SOSL, Triggers, Batch Apex, and asynchronous processing.

- Strong experience with Salesforce APIs and enterprise integrations, including REST and SOAP.

- Experience with Salesforce authentication and identity concepts such as SSO, OAuth, SAML, and external identity providers.

- Good understanding of integration patterns, middleware, and event-driven architectures.

- Experience with Salesforce deployment tools, CI/CD, Git, and DevOps practices.

- Strong understanding of Salesforce governor limits, performance optimization, and scalability considerations.

- Experience leading technical teams and working with multiple stakeholders.

- Strong analytical, problem-solving, communication, and technical leadership skills.