Title : Salesforce QA

Experience : 6+ Years

Shift : 2pm - 10pm (Hybrid)

Location : Hyderabad

Notice Period : Immediate

About the Role :

We are seeking an experienced QA with 6+ years to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Requirements :

- Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications

- Define QA strategy, test approach, and quality metrics for projects and releases

- Review and approve test plans, test cases, and test execution results

- Perform and oversee functional, regression, integration, UAT, and smoke testing

- Provide technical guidance on testing Salesforce features :

1. Experience Cloud pages and components

2. Lightning components and Apex functionality

3. Flows, workflows, validation rules, and automation

- Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones

- Assign tasks, track progress, and ensure timely delivery of QA milestones

- Facilitate defect triage meetings and work closely with development and product teams

- Ensure proper defect lifecycle management and root cause analysis

- Support UAT planning and execution with business stakeholders

- Oversee release sign-offs and post-production validation

- Drive continuous improvement in QA processes, standards and best practices

Required Skills & Qualifications :

- 6+ years of QA experience

- Strong hands-on experience with Salesforce Community / Experience Cloud

- Salesforce test automation experience (Selenium or Copado)

- API and integration testing experience (Postman)

- Deep understanding of Salesforce data model, security, and automation

- Proven experience leading onsite - offshore QA teams

- Strong stakeholder management and client communication skills

- Experience working in Agile/Scrum environments

- Excellent documentation, reporting, and mentoring skills

Good-to-Have Skills :

- Salesforce Admin / Advanced Admin / QA certification

- CI/CD and release management exposure in Salesforce environments.