Salesforce FSL Lead

Role Summary :

We are looking for a Salesforce FSL Lead to spearhead Field Service Lightning implementations, provide technical direction, and manage a team of developers.

The Lead ensures FSL solutions are robust, scalable, and aligned with business objectives.

Key Responsibilities :

- Lead end-to-end FSL projects, from requirement analysis to deployment.

- Mentor and guide junior and mid-level Salesforce developers.

- Architect solutions for complex service operations, including scheduling, mobile workforce optimization, and service contracts.

- Collaborate with business and technical teams to ensure seamless ERP and Salesforce integration.

- Establish coding standards, review code, and ensure best practices in development.

- Troubleshoot advanced technical issues and propose effective solutions.

- Monitor system performance, optimize processes, and recommend improvements.

Required Skills :

- Expert in Salesforce FSL and Service Cloud, including mobile and field operations.

- Strong Apex, SOQL/SOSL, and asynchronous Apex development expertise.

- Proven experience in ERP integration and API-based solutions.

- Leadership and team management skills, with the ability to drive technical decisions.

- Deep understanding of Salesforce security model and access controls.

Preferred Skills :

- Hands-on experience with LWC development.

- Knowledge of Salesforce DevOps tools and CI/CD pipelines.

- Strong problem-solving skills and Agile project delivery experience