We are seeking a proactive and technically proficient Salesforce DevOps Engineer with 34 years of focused experience in optimizing and maintaining CI/CD pipelines within a large-scale Salesforce ecosystem. This role is pivotal to improving the reliability, scalability, and efficiency of our existing deployment processes. The candidate must be a hands-on DevOps expert who is proficient in Copado CI/CD and Azure DevOps and possesses the necessary Salesforce technical knowledge to effectively communicate with development and senior engineers.

Key Responsibilities and Technical Focus :

CI/CD Pipeline Maintenance and Optimization :

- Take ownership of maintaining and optimizing existing automated CI/CD pipelines, ensuring their reliability and stability for day-to-day engineering work.

- Lead the configuration, maintenance, and optimization of deployment processes using Copado CI/CD, Copado CRT (utilized for robotics testing), and Azure DevOps.

- Troubleshoot and rapidly resolve complex Copado deployment errors and pipeline blockers that impact development and delivery timelines.

- Maintain environment consistency and sandbox readiness, including managing sandbox refreshes, compliance requirements, automation, and seed data loading.

Deployment Governance and Process Improvement :

- Evaluate current DevOps practices and proactively implement improvements to deployment processes across the Salesforce landscape.

- Design and refine release automation, implement effective rollback procedures, manage version control integrations (Git), and define branching strategies.

- Manage complex Salesforce metadata structures and dependencies, specifically supporting CPQ metadata deployment strategies.

- Identify opportunities for automation and implement necessary scripts or tools to reduce manual effort in deployment workflows.

Collaboration and Support :

- Collaborate closely with development, QA, product, and operations teams to ensure seamless, error-free deployments across environments (Development, QA, SIT, UAT, Production).

- Support the integration of automated testing into deployment pipelines to promote high-quality releases.

- Proactively engage with security and compliance teams to ensure DevOps practices align with data governance and audit requirements.

- Monitor and ensure DevOps practices align with organizational metrics and performance standards.

Technical Communication and Salesforce Context :

- Leverage a strong understanding of the Salesforce environment to effectively converse with developers and senior engineers regarding deployment challenges, metadata issues, and code dependencies.

- Champion DevOps principles and promote collaboration between development and operations to foster a culture of continuous improvement.

Requirements :

- 3 to 4 years of experience in DevOps or release engineering, with significant experience supporting the Salesforce Sales Cloud ecosystem.

- Proven expertise in Copado CI/CD and Copado CRT; demonstrated experience managing pipelines and troubleshooting deployment blockers.

- Proficiency with Azure DevOps and Git-based version control systems (e.g., GitHub, GitLab).

- Solid understanding of the Salesforce metadata structure and dependencies, especially in CPQ environments.

- Experience with deployment automation, rollback strategies, and metadata management.

- Experience with sandbox management, including refresh automation and environment compliance.

- Demonstrated ability to work independently and lead process improvements.

- Strong problem-solving and communication skills, with the ability to clearly articulate technical solutions to cross-functional teams.

Mandatory Certifications and Competencies :

Copado Certifications :

- Copado Fundamentals I & II

- Copado Developer

- Copado Consultant

Salesforce Context :

- Strong understanding of Salesforce development and configuration (Apex, LWC, Flows) to communicate effectively.

- Experience with OwnBackup or similar backup and recovery solutions for Salesforce.

- Experience working in Agile environments.