Salesforce Developer - Sales/Service Cloud

Work Mode : Hybrid (2+3)

Location : Bangalore / Kochi

- Bachelors degree in Computer Science, Salesforce administrator, PD1,Sales cloud, Service cloud. (must have at least 2 certificates)

Salesforce Clouds :

- Experience with at least two of the following : Sales Cloud, Service Cloud, Experience
Cloud.

Integration Experience :

- Minimum 2 years of experience integrating Salesforce with third-party systems using APIs or
middleware.

Technical Skills :

- Strong in Apex triggers, batch classes, and scheduled jobs

- Hands-on with Lightning Web Components (LWC)

- Familiar with Salesforce CLI and version control (Git)

Business & Platform Knowledge :

- Good understanding of business processes

- Solid knowledge of Salesforce security and sharing model

Soft Skills :

- Excellent communication skills

- Ability to work independently and manage tasks efficiently

Preferred :

- Experience in the real estate industry is a plus

Roles and Responsibilities :

- Customize and maintain Sales, Service, and Experience Cloud implementations.

- Gather business requirements, define scope, and create functional specs.

- Design and develop scalable solutions using Apex, SOQL, LWC, Visualforce, etc.

- Handle Salesforce admin tasks : Workflows, Validations, Process Builders, Security (Profiles, Roles, Permission Sets).

- Develop integrations with ERP (12.2.6) via REST APIs and MuleSoft.

- Test, debug, support QA, fix defects, and train users on new features.

- Troubleshoot issues, provide end-user support, and ensure system stability.

- Work with MuleSoft, HexaBPM, and Nintex Drawloop (mandatory).

- Deliver results in an Agile environment, managing multiple tasks.

- Strong communication skills for effective business user interaction.