Experience : 3 - 6 Years

Essential skills :

- Customer interfacing experience

- Strong knowledge on Salesforce ecosystem (preferred)

- Experience in presales activity

- Strong business analysis skills

- Experience in modelling business processes

- Excellent written and verbal communication, including technical writing skills

- Experience conducting workshops and training sessions

- Clear understanding of development processes of SDLC

- Ability to conduct cost/benefit analysis, Business case development

- Leadership

- Excellent negotiation and problem-solving skills

- Must be willing to travel

Required experience :

- Must have demonstrated experience in gathering requirements by directly interacting with customers for CRM, web-based and mobile related projects

- Must have experience working closely with different stakeholders at customer, partner and technical teams.

- Must have knowledge preparing business requirement documents and ensures that there is integration between business and technology.

- Must have experience analyzing and modeling existing business processes.

- Prepare current state of business process and desired future state

- Experience working with Onsite-offshore model preferred

- Exposure to tools preferred.

Role description :

- Handling presales related activities, do product/solution demo, take part in scoping activities, prepare proposal, requirement document, estimation, cost.

- Handle discussions with client and internal delivery team CRM Product sales team

- Helping the organization implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to all stakeholders, facilitators and partners