Job Title : Salesforce Developer

Education :

- Bachelor's Degree (Computer Science) or equivalent

Job Responsibilities :

- Configure and customize Salesforce platform as per the requirements

- Understanding of SAFE Agile framework and participate in SAFe events

- Good Salesforce CRM Design and Architectural understanding, functional understanding

- Contribute to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment

- Good Triaging, Troubleshooting, Root cause and Impact analysis capabilities

- Participate in efforts to develop, execute testing and producing documentation where needed

- Previous experience in CRM based product development in large projects is preferable

- Creating timelines and development goals.

- Utilize best practices to develop, perform any support needed, enhancements, bug fixes as required to the Salesforce.com platform

- Testing the stability and functionality of the application.

- Provide technical assistance and end user troubleshooting for bug fixes, enhancements or "how-to" assistance.

- Present or demo functionalities where involvement is required

- Communicate properly and make sure the information is clear and workable for all parties involved

- Basic understanding of CI/CD tools like Jenkins/CLIT

Technical skills:

- Bachelor's degree in computer science or software engineering.

- At least 5 years of relevant working experience with Salesforce development.

- Proficient with Salesforce Lightning Configurations like Lightning App Builder, Lightning Quick Actions.

- Proficient in Apex Triggers and its framework, Apex Classes, LWC, Flows, Batch Apex, Rest API Integrations.

- Proficient in Future Methods and Scheduled, Queueable Apex, Test Classes, JavaScript, HTML, CSS and Visual Force.

- Understanding of Roles, Sharing & Security Model, Public Groups, Data Management, Objects, Page Layouts, Profiles and Permission Sets.

- Good Knowledge in building Reports and Dashboards as per the requirement.

- Advanced knowledge and experience in software development in an Agile environment - ideally with SAFe experience.

- Extensive knowledge on Designing and developing on Salesfore.com application.

- Specific experience with at least one of the areas is valued: Service Cloud, CTI integration, Omni channel or Knowledge Management.

- Experience with online collaboration tools (ideally Jira/Confluence/Mural)

- Knowledge of working on IDE like Eclipse, VS Code.

- Excellent analytic and interpersonal skills to influence and engage colleagues or business stakeholders

- Ability to be flexible and work accurate and outcome based, both independently and in a team environment, in a high pressure, multi-tasking environment with changing priorities

- Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross functional collaboration

- Experience with DevOps environment is valued

- Salesforce PD I certification and Administrator is valued.

Soft Skills :

- Excellent verbal and written communication skills in English

- Experience in Customer facing projects

- Excellent team player with good lead capabilities

- Good decision making capabilities

- Good presentation and reporting skills