Role : Salesforce Business Analyst

Location : Pune - Hybrid

Employment Type : Full-Time

Experience : 7 to 12 Years

Notice Period : Immediate to 15 Days

We are looking for an experienced Salesforce Business Analyst with a strong consulting, client-facing, and solutioning background to join our team.

The ideal candidate should be capable of gathering business requirements, conducting discovery workshops, designing Salesforce solutions, and collaborating with stakeholders to deliver successful outcomes.

Required Skills & Experience :

- Salesforce Sales Cloud

- Salesforce Service Cloud

- Revenue Cloud / CPQ / RLM

- Field Service Lightning (FSL)

- Experience Cloud

- Business Requirement Gathering & Analysis

- Discovery Workshops & Client Interactions

- Business Process Mapping & Documentation (BRD, FRD, User Stories)

- Gap Analysis & Solution Recommendations

- Solution Design & Architecture

- Client Demos & POCs

- RFP/RFI Responses

- Effort Estimation & Project Scoping

- Stakeholder Management

- UAT Support & Business Validation

- Agile/Scrum Methodology Experience

Preferred Qualifications :

- Salesforce Certifications (Administrator, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist, etc.)

- Experience in Pre-Sales Activities and Proposal Support

- Ability to translate business requirements into scalable Salesforce solutions

- Strong communication and presentation skills

Suitable Profiles :

- Salesforce Business Analyst

- Salesforce Pre-Sales Consultant

- Salesforce Solution Consultant

- Salesforce Functional Consultant

- Salesforce Consultant with Solutioning Experience