Company Profile:

Manras Technologies is a Platinum Salesforce Consulting Partner committed to delivering quality services and achieving 100% customer satisfaction. With offices across India and the UK, we have been providing reliable Salesforce solutions to our clients since 2015.

We are a team of 110+ Certified Salesforce professionals engaged in different projects across continents. Whether you are new to Salesforce and just deployed or have been working with Salesforce for some time, our certified consultants will help you with actionable solutions to leverage technology in your business investments to maximize your returns.

Job Responsibilities:

- Collaborate with stakeholders to gather, document, and analyze business requirements and workflows.

- Translate business needs into functional specifications, user stories, and Salesforce solutions.

- Work with Salesforce teams to configure objects, automation, validations, and reporting tools.

- Support testing activities including UAT and regression testing to ensure solution quality.

- Act as a liaison between business users and technical teams, facilitating workshops and system demos.

- Ensure data integrity, assist in integrations, and manage user access, security, and permissions.

Requirements :

- Bachelors/Masters degree in Computer Science, Engineering, or a related field.

- At least 3+ years of experience as a Business Analyst

- Strong knowledge of Salesforce Sales Cloud, Service Cloud, or Marketing Cloud functionalities.

- Hands-on experience with Salesforce automation (flows, workflows), reporting, dashboards, and data management.

- Excellent analytical, problem-solving, and business process modeling skills.

- Exceptional written and verbal English communication skills, with the ability to manage cross-functional collaboration.