- Connects with the Customer in partnership with Product Management

- Know the customer & stakeholders : Understands the needs of customers and stakeholders in a broader context;

- Develops partnership relationships with key engineering and QA counterparts and engages with Architecture teams as needed;

- Understands the Problem(s) to be solved : Participates in interviews with users, customers and stakeholders to understand requirements

- Can articulate and decompose the work into discrete increments that align to customer needs

- Provides inputs in business/technical requirements definition

- Develops whole product solutions : Understands the end product/functionality needed and can articulate a broader need to deliver a more holistic solution

- Provides guidance to engineering and QA teams when clarity about business requirements is needed.

- Contributes to the Plan and Roadmap

- Solutioning and Estimation : Active participant in solutioning and epic decomposition process to groom the backlog of stories, as well as initial t-shirt sizing sessions;

- Provides inputs to QE partners to ensure testing approach and high level use cases are considered in the solution and estimation

- Helps drive MVP definition with stakeholders when applicable

- Dependency management : Drives the process to identify, capture and document dependencies required to deliver the plan in partnership with engineering and architecture teams

- Interacts with dependent teams to understand dependencies

- Backlog Prioritization and planning : Active participant in the process of initial estimates and value/effort assessment to define scope of quarterly increments

- Contributes to the analysis of how work should be sequenced and the implications to the critical path.

Manages & Prioritizes Team Backlog(s) :

- Prioritization and sprint planning : Aligns prioritization with Product Management; Creates sprint, sprint goal, ensures sprint plans are in place for the current sprint and the subsequent two sprints;

- User Story creation : Grooming of the requirement and Creation of user stories from the prioritized backlog,

- Dependency Management : Drives alignment with upstream dependencies to deliver;

- Testing and Acceptance Criteria : Drives adherence to story acceptance criteria to ensure development team delivers according to desired outcome and readiness checklist

- Partners with QE and Engineering lead to define testing approach, scope and planning; Provides final sign-off/acceptance of stories;

- Facilitating Agile ceremonies and delivering the sprint commitments along with the engineering teams

- Demos : Reviews initial drafts and partners with product managers to prepare sprint/quarterly demos. Is capable of presenting the demo itself.

Getting and Applying Feedback & Lessons Learned :

- Captures feedback from Demos : Actively lead documentation and synthesize feedback from demos for tangible future work efforts to be considered in the backlog with Product Management;

- Delivery Retrospectives : Velocity, quality (incidents/bugs), reasons for delays: Understands drivers of team velocity;

- Understands testing gaps that drove incidents and bugs

- Understands drivers for delays in committed deliverables; Synthetizes learnings and proposes a prioritized set of changes in partnership with technology partners

- Monitors adoption KPIs : Understands metrics driving the adoption success of the released value and proposes changes to upcoming deliverables to drive improvements

- Adopts feedback in future iterations : Drives the scope and/or changes to new release increments to feedback collected.

Skills and Qualifications :

- Bachelor's degree in a related discipline

- 7+ years of product owner experience in a cloud-based and/or SaaS environment

- Working experience using Agile methodologies, facilitating Agile ceremonies and Lean product management required

- Working experience with data structures, data analytics and AI concepts preferred

- Experience working with cross functional teams required

- Cloud certification strongly preferred

- Experience working with teams around the globe and ready to work in extended shift to have a overlap with US stakeholders, as needed

What could set you apart?

- You have the ability build strong relationships with partners across the business; ensure that you understand their role, the needs of their area, and their requirements throughout the project

- You are a self-starter who is organized, detail oriented, takes initiative with minimal direction, and understands concepts quickly

- You understand the value of product ownership and can effectively communicate the value proposition

- You have experience working with multiple partners in a global setting with varying level of needs

- You bring a consultative, creative and process driven approach to your work

- You have an aptitude for handling multiple concurrent demands and prioritizing responsibilities in a dynamic, high energy environment

- Your problem-solving skills enable you to effectively and creatively find solutions for hard problems while maintaining a high level of professionalism and integrity

- Engage and collaborate with all stakeholders, make people feel heard and understood, are able to say no and stand up for tough calls needed to better serve the business and