Description :

Position Title : SailPoint Identity Security Cloud (ISC) & NERM Engineer Epic Provisioning

Location : Onsite from Hyderabad Office

Role Type : Full-time

Summary : We are seeking an experienced SailPoint ISC and NERM Engineer with hands-on expertise in Epic provisioning and healthcare identity workflows. The ideal candidate will be responsible for designing, configuring, implementing, and supporting Identity Governance & Administration (IGA) solutions across SailPoints cloud ecosystem, with a focus on workforce, non-employee lifecycle management, and Epic access automation.

Key Responsibilities :

SailPoint Identity Security Cloud (ISC) :

- Design, implement, and support SailPoint ISC solutions for user lifecycle management, access request workflows, birthright provisioning, and automated onboarding/offboarding.

- Configure and maintain connectors, including Epic EHR, Azure AD, AD, and other enterprise applications.

- Develop and maintain custom rules, transformations, roles, policies, and identity profiles in ISC.

- Monitor and optimize IAM processes such as certification campaigns, access request flows, and separation-of-duties controls.

- Troubleshoot provisioning errors, integration issues, and service disruptions.

Non-Employee Risk Management (NERM) :

- Implement and support SailPoint NERM for contractors, students, vendors, research staff, affiliates, and other non-employees.

- Configure NERM workflows for onboarding, approvals, sponsorship, compliance, and timely access removal.

- Build and manage non-employee identity profiles, forms, data ingestion systems, and integrations with HR/contractor management systems.

- Ensure governance, risk, and compliance standards for non-employee identities.

Epic Provisioning :

- Implement automated provisioning and de-provisioning for Epic EMP, SER, DEP, and Subsystems.

- Integrate SailPoint with Epics identity and security modules to fully automate role, template, and security class assignment.

- Partner with Epic analysts to design accurate role-based access aligned to clinical and operational workflows.

- Troubleshoot Epic identity issues, user mismatches, and provisioning failures.

General IAM Responsibilities :

- Work closely with security, IT, HR, and compliance teams to align IAM strategy with organizational objectives.

- Assist with audits, governance documentation, access attestation, and regulatory reporting (HIPAA, SOX, ISO).

- Provide production support, root-cause analysis, and continuous improvement recommendations.

- Contribute to roadmap planning and upgrades across SailPoint modules.

Required Qualifications :

- 37+ years of experience in Identity and Access Management (IAM).

- 25+ years hands-on experience with SailPoint Identity Security Cloud (ISC)

- Demonstrated experience with SailPoint NERM configuration and support

- Strong hands-on Epic provisioning experience, including :

1. EMP / SER records

2. Epic user templates

3. Epic role/security class design

4. Integration with IAM tools

- Proficiency with :

1. REST APIs

2. SCIM integrations

3. Identity lifecycle automation

4. Experience with Active Directory, Azure AD, SSO, MFA, and authentication services.

Preferred Skills :

- SailPoint Professional/Engineer Certification.

- Experience with PowerShell, Python, or Java for identity automation.

- Healthcare industry experience (clinical or operational).

- Knowledge of ITIL framework and ticketing tools (ServiceNow, Jira).

- Experience with GRC, audit controls, and compliance frameworks.

Soft Skills :

- Strong communication and documentation skills.

- Ability to work cross-functionally with clinical, business, and technology teams.

- Analytical mindset with strong troubleshooting capabilities.

- Ability to manage multiple priorities and meet deadlines.