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Job Description

Job Summary :


We are seeking a highly skilled RPA Business Analyst / Robotics Analyst to lead the identification, analysis, and optimization of automation opportunities across our enterprise.

In this role, you will collaborate with business stakeholders, RPA developers, and IT teams to convert complex business processes into automation-ready solutions, primarily using UiPath.

A strong background in the Healthcare or Insurance domain and understanding of HIPAA compliance is essential.


Key Responsibilities :


- Lead end-to-end process discovery, documentation, and automation requirement gathering across business units.

- Create detailed Process Definition Documents (PDDs), BPMN workflows, and user stories to drive automation development.

- Act as a liaison between business teams and RPA developers to ensure accurate translation of

requirements into automated solutions.

- Perform impact analysis and automation feasibility assessments.

- Support UAT planning, develop test cases, execute testing, and manage defect resolution.

- Facilitate Agile ceremonies: sprint planning, daily stand-ups, and retrospectives.

- Monitor post-deployment bot performance and support change management processes.

- Ensure strict adherence to HIPAA and other regulatory standards during automation design and implementation.

- Contribute to automation governance frameworks and RPA best practices.

- Stay informed on emerging technologies including Agentic AI and Intelligent Automation trends.


Required Qualifications :


- Bachelor's degree in Computer Science, Business, or a related field.


- 10+ years of Business Analysis experience, including at least 3+ years in RPA.

- Strong hands-on experience with UiPath or similar RPA platforms.


- 5+ years of domain experience in Healthcare or Insurance.

- Proficiency in process mapping (BPMN) and operational analysis.

- Deep understanding of Agile/Scrum methodologies.

- Excellent skills in communication, stakeholder management, and documentation.

- Proven experience in UAT planning and execution.

- Familiarity with HIPAA and data privacy compliance in process design.


Preferred Skills :


- Exposure to Agentic AI, Intelligent Document Processing (IDP), and Conversational AI.

- Experience with tools like JIRA, Confluence, Visio, or Lucidchart.

- Knowledge of process mining tools (e.g., Celonis, UiPath Process Mining).

- Basic understanding of RPA bot orchestration and exception handling frameworks.


- Relevant certifications : CBAP, UiPath BA Foundation, or equivalent.


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