Description :

Rimini Street, Inc.

(Nasdaq : RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, management and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Security Analyst.

This role is based in India.

Position Summary :

The Security Analyst supports day-to-day SOC operations across cyber and physical security.

The role includes alert triage, incident response, Event outreach, CCTV/access control monitoring, L1 client ticket handling for our security products, and regular reporting.

The ideal candidate is hands-on, calm under pressure, and comfortable switching between cybersecurity, physical security, and customer support tasks.

Essential Duties And Responsibilities :

- 3-6 years of experience in Security operations center (SOC).

- Analyze cyber security alerts from tools like Bitdefender and Exabeam SIEM, email security tools by performing initial incident triage and response.

- Assist in vulnerability assessments, security reviews for infrastructure, and preparation of monthly SOC reports and dashboards.

- Monitor CCTV feeds, badge access systems, and conduct physical security outreach to ensure facility compliance and safety.

- Prepare monthly SOC dashboards and reports; maintain metrics, alert volumes, SLAs, and compliance KPIs.

- Handle L1 client tickets related to company security products : intake, categorization, basic troubleshooting, known fixes, and timely escalation.

- Participate in on-call, shift handovers, and incident post-mortems.

- Maintain SOPs/runbooks; contribute to knowledge base articles for recurring issues.

- Other tasks and responsibilities as assigned.

Desired Qualifications And Skills :

- Bachelors degree in computer science, Information Technology, or related field (or equivalent experience).

- Certifications like CompTIA Security+; familiarity with SIEM tools, IDS/IPS, and physical access systems.

- Strong analytical, problem-solving, and communication skills for client interactions and team collaboration.

- SIEM fundamentals; familiarity with correlation, parsing, and basic query building in Exabeam or similar.

- EDR/AV alert handling; Bitdefender GravityZone experience preferred.

- Understanding of network, endpoint, identity, email security, and common attack techniques (MITRE ATT&CK).

- Physical security operations exposure (optional) : CCTV monitoring, badge/access control workflows, incident logging.

- Ticketing and SLA-driven support (ServiceNow); strong documentation discipline.

- Reporting skills in Excel; basic data visualization; comfort with dashboards.

- Strong communication, customer orientation, and collaboration with IT/facilities.

- Ability to work shifts, including nights/weekends/holidays.