Rimini Street - Security Analyst - SIEM

The Security Analyst supports day-to-day SOC operations across cyber and physical security.

The role includes alert triage, incident response, Event outreach, CCTV/access control monitoring, L1 client ticket handling for our security products, and regular reporting.

The ideal candidate is hands-on, calm under pressure, and comfortable switching between cybersecurity, physical security, and customer support tasks.

Essential Duties And Responsibilities :

- 3-6 years of experience in Security operations center (SOC).

- Analyze cyber security alerts from tools like Bitdefender and Exabeam SIEM, email security tools by performing initial incident triage and response.

- Assist in vulnerability assessments, security reviews for infrastructure, and preparation of monthly SOC reports and dashboards.

- Monitor CCTV feeds, badge access systems, and conduct physical security outreach to ensure facility compliance and safety.

- Prepare monthly SOC dashboards and reports; maintain metrics, alert volumes, SLAs, and compliance KPIs.

- Handle L1 client tickets related to company security products : intake, categorization, basic troubleshooting, known fixes, and timely escalation.

- Participate in on-call, shift handovers, and incident post-mortems.

- Maintain SOPs/runbooks; contribute to knowledge base articles for recurring issues.

- Other tasks and responsibilities as assigned.

Desired Qualifications And Skills :

- Bachelors degree in computer science, Information Technology, or related field (or equivalent experience).

- Certifications like CompTIA Security+; familiarity with SIEM tools, IDS/IPS, and physical access systems.

- Strong analytical, problem-solving, and communication skills for client interactions and team collaboration.

- SIEM fundamentals; familiarity with correlation, parsing, and basic query building in Exabeam or similar.

- EDR/AV alert handling; Bitdefender GravityZone experience preferred.

- Understanding of network, endpoint, identity, email security, and common attack techniques (MITRE ATT&CK).

- Physical security operations exposure (optional) : CCTV monitoring, badge/access control workflows, incident logging.

- Ticketing and SLA-driven support (ServiceNow); strong documentation discipline.

- Reporting skills in Excel; basic data visualization; comfort with dashboards.

- Strong communication, customer orientation, and collaboration with IT/facilities.

- Ability to work shifts, including nights/weekends/holidays.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street.

We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members.

Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful.

We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs : .