We are looking for a Functional Testing Specialist with strong knowledge of e- commerce systems and workflows. The ideal candidate will be responsible for validating functional accuracy, conducting UAT, documenting business flows, and ensuring a seamless digital experience across the e-commerce platform.

This role requires a functional tester's mindset ensuring that every release meets business requirements, performs optimally, and delivers an intuitive customer experience.

Key Responsibilities :

- Perform end-to-end functional testing of e-commerce modules: browsing, cart, checkout, payments, and order tracking.

- Conduct UAT (User Acceptance Testing) with business stakeholders before releases.

- Identify defects, log them clearly, and collaborate with the development team for resolution.

- Validate integrations with external systems such as ERP, CRM, Payment Gateways, and Logistics tools.

- Create and maintain test cases, test scenarios, and regression suites.

- Participate in release validation, smoke testing, and defect verification.

Business & Functional Analysis :

Understand and map business requirements into functional test cases.

- Collaborate with business teams to gather requirements and write BRDs/FSDs.

- Translate business workflows into testable use cases.

- Ensure functional coverage across different user journeys and personas.

Cross-Functional Collaboration :

- Participate in sprint planning, demos, and retrospectives to ensure QA readiness.

- Provide inputs for process improvement and quality optimization.

Reporting & Documentation :

- Prepare detailed test summary reports and defect metrics.

- Maintain updated traceability matrices linking requirements to test cases.

- Support release readiness reviews with evidence-based validation.

Required Skills & Qualifications :

- Bachelor's degree in Computer Science, Information Systems, or a related field.

- 2-4 years of functional testing or QA experience in e-commerce platforms.

- Hands-on understanding of Shopify, Salesforce, WooCommerce, Magento, or custom-built systems.

- Strong knowledge of API testing, data validation, and integration workflows.

- Ability to write and manage test cases, BRDs, and UAT documentation.

- Analytical mindset with attention to functional detail and user experience.