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Job Description

Description : E-commerce Functional Testing Specialist / E-commerce Quality Assurance Specialist

Location : Hyderabad, Telangana



Job Responsibilities :



We are looking for a Functional Testing Specialist with strong knowledge of e-commerce systems and workflows. The ideal candidate will be responsible for validating functional accuracy, conducting UAT, documenting business flows, and ensuring a seamless digital experience across the e-commerce platform. This role requires a functional tester's mindset ensuring that every release meets business requirements, performs optimally, and delivers an intuitive customer experience.



Key Responsibilities :



- Perform end-to-end functional testing of e-commerce modules : browsing, cart, checkout, payments, and order tracking.


- Conduct manual functional testing and automated testing using test automation frameworks and tools.


- Execute automated test scripts using Selenium and other automation tools for regression and smoke testing.


- Conduct UAT (User Acceptance Testing) with business stakeholders before releases.


- Identify defects, log them clearly, and collaborate with the development team for resolution.


- Validate integrations with external systems such as ERP, CRM, Payment Gateways, and Logistics tools.


- Create and maintain test cases, test scenarios, and regression suites.


- Participate in release validation, smoke testing, and defect verification.



Business & Functional Analysis :



- Understand and map business requirements into functional test cases.


- Collaborate with business teams to gather requirements and write BRDs/FSDs.


- Translate business workflows into testable use cases.


- Ensure functional coverage across different user journeys and personas.



Database & SQL Testing :



- Write and execute SQL queries to validate data integrity and database consistency.


- Perform database testing to verify data accuracy across e-commerce modules.


- Validate backend data through SQL scripts for order management, inventory, and payment records.


- Support defect analysis by querying databases to identify root causes.



Cross-Functional Collaboration :



- Participate in sprint planning, demos, and retrospectives to ensure QA readiness.


- Provide inputs for process improvement and quality optimization.



Reporting & Documentation :



- Prepare detailed test summary reports and defect metrics.


- Maintain updated traceability matrices linking requirements to test cases.


- Support release readiness reviews with evidence-based validation.



Required Skills & Qualifications :



Technical Skills :



- Manual Testing : 2- 4 years of hands-on functional testing or QA experience in e-commerce platforms.


- Test Automation : Strong experience with Selenium, automated test frameworks, and test execution.


- SQL : Intermediate to advanced SQL skills for database testing and data validation.


- API Testing : Strong knowledge of API testing, data validation, and integration workflows.



E-commerce Platforms :



- Hands-on understanding of Shopify, Salesforce, WooCommerce, Magento, or custom-built systems.


- Experience with e-commerce workflows : Product Catalog, Shopping Cart, Payment Processing, Order Management.



Documentation & Analysis :



- Ability to write and manage test cases, BRDs, and UAT documentation.


- Analytical mindset with attention to functional detail and user experience.



Key Competencies :



- Problem-solving and debugging skills


- Attention to detail and quality focus


- Team collaboration and communication


- Time management and ability to work in an Agile environment



Preferred Qualifications :



- Experience with test management tools (TestRail, Zephyr, etc.)


- Knowledge of Performance Testing and Load Testing basics


- Familiarity with CI/CD pipelines and DevOps concepts


- ISTQB or other QA certifications


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