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Job Description

Description :


We are looking for a Functional Testing Specialist with strong knowledge of e commerce systems and workflows. The ideal candidate will be responsible for validating functional accuracy, conducting UAT, documenting business flows, and ensuring a seamless digital experience across the e-commerce platform.

This role requires a functional testers mindset - ensuring that every release meets business requirements, performs optimally, and delivers an intuitive customer experience.

Key Responsibilities :


- Perform end-to-end functional testing of e-commerce modules : browsing, cart, checkout, payments, and order tracking.


- Conduct UAT (User Acceptance Testing) with business stakeholders before releases.

- Identify defects, log them clearly, and collaborate with the development team for resolution.

- Validate integrations with external systems such as ERP, CRM, Payment Gateways, and

Logistics tools


- Create and maintain test cases, test scenarios, and regression suites.

- Participate in release validation, smoke testing, and defect verification.

Business & Functional Analysis :

- Understand and map business requirements into functional test cases.


- Collaborate with business teams to gather requirements and write BRDs/FSDs.


- Translate business workflows into testable use cases


- Ensure functional coverage across different user journeys and personas.

Cross-Functional Collaboration :

- Participate in sprint planning, demos, and retrospectives to ensure QA readiness

- Provide inputs for process improvement and quality optimization.

Reporting & Documentation :

- Prepare detailed test summary reports and defect metrics.

- Maintain updated traceability matrices linking requirements to test cases.


- Support release readiness reviews with evidence-based validation.

Required Skills & Qualifications :


- Bachelors degree in Computer Science, Information Systems, or a related field.


- 2 - 4 years of functional testing or QA experience in e-commerce platforms.

- Hands-on understanding of Shopify, Salesforce, WooCommerce, Magento, or custom-built systems.

- Strong knowledge of API testing, data validation, and integration workflows.

- Ability to write and manage test cases, BRDs, and UAT documentation

- Analytical mindset with attention to functional detail and user experience.

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